Kraken .. WTF

[Vacek_aka_Luschka]

I've been trying to execute 1 single trade on Kraken for AN HOUR !!! Error after Error .. then Cloudflare 502 bad gateway.

In the meantime, I missed a .03c swing on XRP which I would have nailed up ...

Kraken has been VERY VERY poor as of late. Anyone else finding this ?

If I cannot execute trades smoothly in this game, whats the point ?

Signed: Steaming Mad

Edited September 8, 2017 by Luschka

[tulo]

Kraken suc*s...from all points of view. I don't know about security, but everything else is terrible.

[7strings]

agree 100%

[brozamsterdam]

Yup, happened me too. Thinking of transferring my holding to another exchange.

[Malloy]

Same here...if Kraken reading this, fix your platform problem...every time there's volume, we can't put or cancel order.

[knull]

yup, thought that after the recent changes things would've improved.

[XYZZZ]

Same here. Tried 10 times to make a specific trade (sell for USD) and it didn't work. But... when I bought some ETH it worked immediately lol

Edited September 8, 2017 by EggsArePee

[iLeeT]

Yea, I plan on never trading there again, had the same problems today.

I initially registered there as it was one of the very few reliable (security-wise) exchanges that accepts EUR. I can't really deposit USD as it will require a ton of verification documents that I need to spend a couple of days to collect 

[RecentChange]

Had the same problem.  I was able to overcome this by clearing the cache and restarting the browser.  

Edited September 8, 2017 by strikerjax

[mrenne]

I have never had any problems with kraken. But I am not a trader, I buy more occasionally and my orders have always been accepted within a couple of seconds. And limit orders have always been executed as soon as the limit price was reached.

[Malloy]

43 minutes ago, mrenne_17 said:

I have never had any problems with kraken. But I am not a trader, I buy more occasionally and my orders have always been accepted within a couple of seconds. And limit orders have always been executed as soon as the limit price was reached.

There's no problem with execution, the problem is more often than it should...usually when there's a lot of volume...Kraken gives the error try again code...this is unacceptable. 

Edited September 8, 2017 by Malloy

[mrenne]

30 minutes ago, Malloy said:

There's no problem with execution, the problem is more often than it should...usually when there's a lot of volume...Kraken gives the error try again code...this is unacceptable. 

I totally understand. I have seen the error a couple of times in the past, but could re-enter the order a couple of seconds later. Since I am not a trader, I don't care about the 0.001 more or less. So for me Kraken works out very well, whereas I had support and verification trouble at some other exchanges.

[qoiner]

8 hours ago, Luschka said:

I've been trying to execute 1 single trade on Kraken for AN HOUR !!! Error after Error .. then Cloudflare 502 bad gateway.

In the meantime, I missed a .03c swing on XRP which I would have nailed up ...

Kraken has been VERY VERY poor as of late. Anyone else finding this ?

If I cannot execute trades smoothly in this game, whats the point ?

Signed: Steaming Mad

Happened to me so many times today at Kraken. Bittrex executes immediately. Not sure what the deal is with Kraken lately, but it seems to be getting worse. It's just so mega frustrating when you know you hit the sell button to buy back more later, the order tilts and gives an error, only for you to see the price go down even more 

[Vacek_aka_Luschka]

Since this Kraken Fiasco, I've been dabbling on Poloniex ... Slick as silk !!!

I'm amazed at the difference. Not to get my month old verification resolved there

[Vacek_aka_Luschka]

Krakens Reply .... (Anyone familiar with the "new trading engine" ... and is it in place today?)

"

Thank you for taking the time to send us this message. We certainly understand your frustrations with the platform. We are always looking to make improvements to our service and a new trading engine should be coming soon.

In the meantime, try deleting your browser cache and waiting a few minutes before trying to resubmit your order.

We recognize the trading engine issues, and we hope that the new trading engine will help solve the problems, though it is not a guarantee that it will always run perfectly. This is the risk of trading electronically, especially on an online platform.

I will be forwarding your message to the Development team directly. We always appreciate input from our loyal customers and try to use their feedback to improve Kraken for everybody.

"

EDIT: Further response:

"

I don't have a hard and fast answer to when the new trading engine will be ready, but I know our CTO and Development team are working diligently towards a solution.

"

Edited September 9, 2017 by Luschka