CryptoLearner Posted August 24, 2017 Share Posted August 24, 2017 (edited) My password and recovery key arent working. I had 2fa setup. Its saying incorrect password, and I tried to reset it and its saying incorrect recovery key. Thoughts? I don't see why the recovery seed wouldn't work to allow me to change the password. I submitted a support ticket so hopefully theyll remedy the situation. Is there anyone on here to message? Edited August 24, 2017 by CryptoLearner Link to comment Share on other sites More sharing options...
CryptoLearner Posted August 24, 2017 Author Share Posted August 24, 2017 I did check on bithomp and it still shows my balance so I hope I can regain access to my account with a recovery seed that's not working Link to comment Share on other sites More sharing options...
karlos Posted August 25, 2017 Share Posted August 25, 2017 For inquiries about user-specific GateHub problems, please see the GateHub support website:https://support.gatehub.net/hc/en-us Link to comment Share on other sites More sharing options...
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