myousufq Posted August 22, 2017 Share Posted August 22, 2017 Hi There, I withdrawal xrp from kraken to bitstamp address but some reason I have not received my xrp there yet. What could be a possible reason? I am able to see transaction at https://ripple.com/build/ripple-info-tool/ by transaction id 11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79 but xrpchart says transaction not found. https://xrpcharts.ripple.com/#/transactions/11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79 CryptoLearner 1 Link to comment Share on other sites More sharing options...
Bagheera Posted August 22, 2017 Share Posted August 22, 2017 34 minutes ago, myousufq said: Hi There, I withdrawal xrp from kraken to bitstamp address but some reason I have not received my xrp there yet. What could be a possible reason? I am able to see transaction at https://ripple.com/build/ripple-info-tool/ by transaction id 11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79 but xrpchart says transaction not found. https://xrpcharts.ripple.com/#/transactions/11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79 Bitstamp requires a destination tag in addition to your address. I hope you used your destination tag in the withdrawal. Link to comment Share on other sites More sharing options...
myousufq Posted August 22, 2017 Author Share Posted August 22, 2017 40 minutes ago, Bagheera said: Bitstamp requires a destination tag in addition to your address. I hope you used your destination tag in the withdrawal. Yes, I provided them, destination tag. Please check out from ripple info tool { Account : "rLHzPsX6oXkzU2qL12kHCH8G8cnZv1rBJh", Amount : "100000000000", Destination : "rDsbeomae4FXwgQTJp9Rs64Qg9vDiTCdBv", DestinationTag : 53698756, Fee : "31", Sequence : 41544, SigningPubKey : "02F6A2E0A7650748B45F2329D92D598604D89146C16D5700F492126F1F07914A2E", TransactionType : "Payment", TxnSignature : "3045022100A96B64CA241893C8687212F92F199B92735F842D02E7F53CB1269AC6F3D7A91202206A297B34570EB9A586C388AFE8459B967DF34FA37826C164AA2A7AA97A2358CC", date : 556726611, hash : "11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79", inLedger : 32193637, ledger_index : 32193637, meta : { /* AffectedNodes, TransactionIndex, ... */ }, validated : true } CryptoLearner 1 Link to comment Share on other sites More sharing options...
smoothy Posted August 22, 2017 Share Posted August 22, 2017 Seems like there are some problems with the api,again. Should be sorted in a few hours CryptoLearner 1 Link to comment Share on other sites More sharing options...
Bagheera Posted August 22, 2017 Share Posted August 22, 2017 1 hour ago, myousufq said: Hi There, I withdrawal xrp from kraken to bitstamp address but some reason I have not received my xrp there yet. What could be a possible reason? I am able to see transaction at https://ripple.com/build/ripple-info-tool/ by transaction id 11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79 but xrpchart says transaction not found. https://xrpcharts.ripple.com/#/transactions/11BEE85F89E4AADCC32B19235FD04ABBE70A2E80C4E9D9934E2E95E5C05D6F79 Bitstamp sends me an email when I do a deposit. Have you checked your email/junk mail folder for anything? CryptoLearner 1 Link to comment Share on other sites More sharing options...
myousufq Posted August 22, 2017 Author Share Posted August 22, 2017 Just now, Bagheera said: Bitstamp sends me an email when I do a deposit. Have you checked your email/junk mail folder for anything? I am using bitstamps since 2013 but this happened first time with me. I did not receive any deposit email from bitstamp now. I wonder transaction is visible in ripple-info-tool but xrpcharts says 'transaction not found'? CryptoLearner 1 Link to comment Share on other sites More sharing options...
mistatee2000 Posted August 22, 2017 Share Posted August 22, 2017 (edited) Bitstamp are very slow. I sent money from my bank last Friday and it probably got there the same day. They have not processed it yet. When I sent lesser amounts last month, the transactions went through the same day. This month they are dragging their heels and have lost a lot of opportunity for me This is the second time they have delayed the process as I did query it with them the first time - they acknowledged receipt but could not process it internally. Yes very frustrating You should send them a query email as soon as possible Edited August 22, 2017 by mistatee2000 CryptoLearner 1 Link to comment Share on other sites More sharing options...
myousufq Posted August 22, 2017 Author Share Posted August 22, 2017 14 minutes ago, mistatee2000 said: Bitstamp are very slow. I sent money from my bank last Friday and it probably got there the same day. They have not processed it yet. When I sent lesser amounts last month, the transactions went through the same day. This month they are dragging their heels and have lost a lot of opportunity for me This is the second time they have delayed the process as I did query it with them the first time - they acknowledged receipt but could not process it internally. Yes very frustrating You should send them a query email as soon as possible I knocked their door almost 7 hours ago from now but sound like no body home Link to comment Share on other sites More sharing options...
CryptoJym Posted August 22, 2017 Share Posted August 22, 2017 Maybe they are a bit backed up due to the increased traffic? Link to comment Share on other sites More sharing options...
mistatee2000 Posted August 22, 2017 Share Posted August 22, 2017 5 minutes ago, myousufq said: I knocked their door almost 7 hours ago from now but sound like no body home Yep, I did the same as I wanted to send another deposit, but couldn't because the last one was still open, so asked for advice......still waiting Link to comment Share on other sites More sharing options...
mistatee2000 Posted August 22, 2017 Share Posted August 22, 2017 1 minute ago, CryptoJym said: Maybe they are a bit backed up due to the increased traffic? I think that you are probably right... so just had another glass of red to stay calm myousufq and CryptoJym 2 Link to comment Share on other sites More sharing options...
myousufq Posted August 23, 2017 Author Share Posted August 23, 2017 Yo guys, I received my funds. I am really thank you guys for your time and advise CryptoJym and mistatee2000 2 Link to comment Share on other sites More sharing options...
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