bitcoin23 Posted August 20, 2017 Share Posted August 20, 2017 Hi there I am hoping someone can offer me some advice. I recently (two months ago) had to convert my ripple account to Gatehub. Upon completion the wallet reflected accurately what my NET balance was. But, now that I am trying to trade / etc I see the BTC i had entrusted to SnapSwap is in Limbo. My question is can I recover this BTC? Would removing the line of trust reinstate the balance. I am at a loss as to what to do as I nested the BTC here knowing i'd be back at a later date (two years later) to get them. Please any advice you can give would be appreicated. Link to comment Share on other sites More sharing options...
Graine Posted August 20, 2017 Share Posted August 20, 2017 Snapswap is no longer operational. You may try to contact btc2ripple, but they don't seem to be honoring the ious. If you are in an EU, file a police report or a claim to business watchdog against the company. Perhaps it will move things for you. bitcoin23 1 Link to comment Share on other sites More sharing options...
bitcoin23 Posted August 20, 2017 Author Share Posted August 20, 2017 1 hour ago, Graine said: Snapswap is no longer operational. You may try to contact btc2ripple, but they don't seem to be honoring the ious. If you are in an EU, file a police report or a claim to business watchdog against the company. Perhaps it will move things for you. Thanks! I was afraid that was the case. Appreciate the direction Link to comment Share on other sites More sharing options...
Mercury Posted August 21, 2017 Share Posted August 21, 2017 BTC2Ripple has wiggled out of releasing funds to users who are not from these countries: Quote Our services available only to the residents of the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Spain, Sweden, UK If you do live in one of these countries try contacting their support to get the ball moving first Link to comment Share on other sites More sharing options...
mcamacho81 Posted August 31, 2017 Share Posted August 31, 2017 HELLO TO ALL I HAVE A BTC.SNAPSWAP IN CONYPAIMENTS AND I DO NOT HOW TO GET IT OUT, HELP PLEASE Link to comment Share on other sites More sharing options...
AnOregonGuy Posted December 14, 2017 Share Posted December 14, 2017 Based on what I have read here...am I correct is assuming there's great difficulty or that it's impossible to retrieve my XRP balance from the old SnapSwap (I bought XRP from SnapSwap in Jan. 2014) I am a USA resident. When I type in my Ripple Address in www.bithomp.com I see the correct balance there. Link to comment Share on other sites More sharing options...
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