Jump to content

Please help, can't access ripple wallet on Gatehub


Recommended Posts

I have kept all my ripple in a Gatehub wallet and today I tried to withdraw some but I keep getting an error that says "Requesting your data from globaliD, please accept this action in the application". I don't know what it is asking me to do. Please help if you have any idea what is going on...

Untitled12.png

Link to post
Share on other sites
8 hours ago, Matthew said:

I have kept all my ripple in a Gatehub wallet and today I tried to withdraw some but I keep getting an error that says "Requesting your data from globaliD, please accept this action in the application". I don't know what it is asking me to do. Please help if you have any idea what is going on...

Untitled12.png

Solution: go to Google play store to download 'GlobalID' app and register with your Gatehub details and follow the instructions. After a successful registration, head back to your Gatehub account and  login. If you are already logged in then log out and log in again. This will solve the issue. 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.