nexus5 Posted August 4, 2017 Share Posted August 4, 2017 The Gatehub sign-in page seems to be changed. Now the username/password and verification-code pages are combined into one. The problem though, it's not working: I cannot sign-in! And there is no error shown whatsoever, just redirects me to the same form. I am using the same verification code from Google Authenticator like I always did. Anyone having the same problem? Link to comment Share on other sites More sharing options...
Lukeeboy Posted August 4, 2017 Share Posted August 4, 2017 Works fine for my account. Link to comment Share on other sites More sharing options...
tzuvi Posted August 4, 2017 Share Posted August 4, 2017 having the same problem...cannot login with my mail/pass + verification code Link to comment Share on other sites More sharing options...
nexus5 Posted August 4, 2017 Author Share Posted August 4, 2017 Yeah, this exactly! What is this globaliD thing? Link to comment Share on other sites More sharing options...
tzuvi Posted August 4, 2017 Share Posted August 4, 2017 never seen it before. If you scroll up, you see the message of them sending you an email for authorising your "new" device but i never got one. Anybody else having this problem? Link to comment Share on other sites More sharing options...
tzuvi Posted August 4, 2017 Share Posted August 4, 2017 Apparently this is caused by Safari, request the device verification with Chrome and try again. Link to comment Share on other sites More sharing options...
nexus5 Posted August 4, 2017 Author Share Posted August 4, 2017 How can I request device verification in Chrome? Link to comment Share on other sites More sharing options...
tzuvi Posted August 4, 2017 Share Posted August 4, 2017 1 minute ago, nexus5 said: How can I request device verification in Chrome? Open Chrome and try to login to Gatehub as usual. After you input your email and password, you'll be asked to enter the 2FA as usual. A request to verify your device will pop up and an email will be send to your email with a confirmation link. I think what happens next is self explanatory. Link to comment Share on other sites More sharing options...
Guest Posted August 4, 2017 Share Posted August 4, 2017 If you get a email on a iOS device I think it defaults to opening a. Safari browser when you click a link... that has bitten me on other sites using chrome on iPad and email verification link opens safari with a different session id and hilarity ensues.... i wonder if something similar is happening to you? Link to comment Share on other sites More sharing options...
nexus5 Posted August 4, 2017 Author Share Posted August 4, 2017 No, I have the same behaviour on Chrome. I see the form with all 3 fields, if I scroll to the top, it says that it sent an email but I didn't receive any email. Very annoying... Link to comment Share on other sites More sharing options...
tzuvi Posted August 4, 2017 Share Posted August 4, 2017 3 minutes ago, nexus5 said: No, I have the same behaviour on Chrome. I see the form with all 3 fields, if I scroll to the top, it says that it sent an email but I didn't receive any email. Very annoying... That's strange. Sorry...I'm out of advices. Left Safari , Right Chrome Link to comment Share on other sites More sharing options...
Guest Posted August 4, 2017 Share Posted August 4, 2017 Looked in your spam folders? Might be there? Link to comment Share on other sites More sharing options...
nexus5 Posted August 4, 2017 Author Share Posted August 4, 2017 I managed to connect using Chrome in incognito mode, but then all my Ripple wallets are locked. I see the attached wtf is this globalid ?!? Link to comment Share on other sites More sharing options...
Guest Posted August 4, 2017 Share Posted August 4, 2017 Oi oi oi, Gatehub is a walking catastrophe right now Link to comment Share on other sites More sharing options...
pucksterpete Posted August 4, 2017 Share Posted August 4, 2017 (edited) Yeah, I can login, but to send or trade its asking "Requesting your data from globaliD, please accept this action in the application." Edited August 4, 2017 by pucksterpete Link to comment Share on other sites More sharing options...
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