Gatehub 2FA problems

[nexus5]

The Gatehub sign-in page seems to be changed. Now the username/password and verification-code pages are combined into one.

The problem though, it's not working: I cannot sign-in! And there is no error shown whatsoever, just redirects me to the same form.

I am using the same verification code from Google Authenticator like I always did.

Anyone having the same problem?

 

[Lukeeboy]

Works fine for my account.

[tzuvi]

having the same problem...cannot login with my mail/pass + verification code

[nexus5]

Yeah, this exactly!

 

What is this globaliD thing?

[tzuvi]

never seen it before.

If you scroll up, you see the message of them sending you an email for authorising your "new" device but i never got one. 

Anybody else having this problem?

 

[tzuvi]

Apparently this is caused by Safari, request the device verification with Chrome and try again.

[nexus5]

How can I request device verification in Chrome?

 

[tzuvi]

1 minute ago, nexus5 said:

How can I request device verification in Chrome?

 

Open Chrome and try to login to Gatehub as usual.

After you input your email and password, you'll be asked to enter the 2FA as usual. A request to verify your device will pop up and an email will be send to your email with a confirmation link.

I think what happens next is self explanatory. 

[Guest]

If you get a email on a iOS device I think it defaults to opening a. Safari browser when you click a link...   that has bitten me on other sites using chrome on iPad and email verification link opens safari with a different session id and hilarity ensues....

i wonder if something similar is happening to you?

[nexus5]

No, I have the same behaviour on Chrome. I see the form with all 3 fields, if I scroll to the top, it says that it sent an email but I didn't receive any email.

Very annoying...

[tzuvi]

3 minutes ago, nexus5 said:

No, I have the same behaviour on Chrome. I see the form with all 3 fields, if I scroll to the top, it says that it sent an email but I didn't receive any email.

Very annoying...

That's strange. Sorry...I'm out of advices.

Left Safari , Right Chrome

[Guest]

Looked in your spam folders?  Might be there?

[nexus5]

I managed to connect using Chrome in incognito mode, but then all my Ripple wallets are locked.

I see the attached

wtf is this globalid ?!?

 

 

[Guest]

Oi oi oi, Gatehub is a walking catastrophe right now

[pucksterpete]

Yeah, I can login, but to send or trade its asking "Requesting your data from globaliD, please accept this action in the application."

Edited August 4, 2017 by pucksterpete