SippinOnSomeSiXRP Posted July 25, 2017 Share Posted July 25, 2017 Has anyone else been having issues with GateHub today? I deposited BTC from Coinbase that was confirmed on the ledger 5+ hours ago that is still not showing up in my wallet. No updates on their website and no response from the help desk except for the autoresponse. Besides the time it took to verify my account initially, I haven't had any issues with GateHub, but watching BTC/XRP creep down from when I bought in this morning has been brutal. My friend has been waiting 10 days for his account to be verified without any luck so far. Another issue I noticed when checking my latest bank statement is that I was charged a $15 foreign transaction fee by my large, US bank when purchasing BTC on Coinbase. That in itself isn't a GateHub issue, but indirectly it is, given the wire fees associated with directly transferring USD from the US to GateHub's Slovenian bank account. I like the GateHub interface and the fact that I'm connected to the Ripple public ledger (no IOUs), but this poor experience today has me wondering if leaving gateway/wallet service up to third parties isn't a big risk for Ripple and uptake of XRP. The frustration of something as simple as getting XRPs into my account bodes poorly for a technology that touts speed, low cost, and ease of use as its differentiator. My assumption is that service will improve over time, but what if these third parties underinvest and ultimately stymie XRP's potential? Link to comment Share on other sites More sharing options...
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