jp2017 Posted July 1, 2017 Share Posted July 1, 2017 (edited) Not sure what's happening with GateHub but this is very concerning. I've already submitted a ticket with GateHub support but, I know their support are taking a long time to reply and fix, also pm @enej here. I want to post this here because the 2 transactions have now disappeared from the Transaction History for the Wallet, however the XRP has deducted. So this is really concerning. I send 2 transactions from one of my GateHub Wallet. it's been 5 hours and it is still not showing up on my 2 wallets I send them to. One is on RCL and my Bitstamp wallet. At first when I tried to send xrp I wasn't able to because it gives me a message that say "Watch Only Wallet" and I was not able to send XRP. (I looked through xrpchat, this seems to be a common problem over the last few months). After I log out and log back in a few times, I was able to get it to work, I was able to send 2 different transactions to two different Wallets. The first one is on RCL and the second one at Bitstamp. After 10 minutes when I look those xrp still have have not show up yet the xrp have been deducted from my GateHub balance. So while I was still log on I look at the Transaction History I was able to see the 2 transactions but it does not show it going out with Hash, etc so I knew something was wrong. The transaction seems like it did not go through however, the xrp was deducted from my wallet. I figure it may be system issue so I log off and log in again, this time when I tried to look at it, it just keeps on loading and seem like it just freeze up or does not load the history. When I tried to look at the Transaction History my other wallets on GateHub it loads correctly. (Strange) A few hours later when log back in and look at the Transaction history it does not even show these 2 transactions? This is quite concerning now. Gatehub Wallet I send from: https://ripple.com/build/ripple-info-tool/ First Transaction to RCL Wallet Wallet: Second Transaction to Bitstamp Wallet: Destination Tag: 51546704 The xrp was deducted from my GateHub Wallet, however it is not showing up in my wallet on RCL or my Bitstamp Wallet. I tried to look up these to see if I can find the HASH for today's transactions on the RPC Tool. Is anyone here who is more technically savy able to figure what happened here. What bothers me the most is the transaction has completely disappeared when I look at the transaction history on Gatehub. I can't find these 2 transactions on "Ripplecharts Account Explorer" or "Bithomp". However the se 2 transactions are showing up on Ripplefox and Ripple-info-tool. I tried looking up my GateHub wallet and transactions from the RPC Tool. I do see the 2 transaction I did today but can't make out exactly what all the information is on here. https://ripple.com/build/ripple-info-tool/ Update: 1st Transaction on Gatehub today: I have received the xrp that was send in my wallet 2nd Transaction on GateHub today: (Still not seeing this in my Bitstamp Wallet) Second Transaction to Bitstamp Wallet: Destination Tag: 51546704 I believe this should be the HASH So there's still a problem here. -Send 2 Transactions from GateHub today. Both Transactions disappeared from my Transaction History in GateHub. Both funds from these "Disappeared Transactions" have been deducted from my GateHub Wallet. -I have received the xrp that was send to my RCL Wallet (1st Transaction) -Still have not received the xrp that was send to my Bitstamp Wallet. (2nd Transaction) Second Transaction to Bitstamp Wallet: Destination Tag: 51546704 What I am trying to figure out is where did the xrp go? Is this a GateHub problem or was the xrp send to Bitstamp and Bitstamp have not posted them to my wallet yet. Update: 7/1/2017 - received the xrp in both my wallets now. Edited July 2, 2017 by jp2017 Update - Received xrp in both my wallets now Link to comment Share on other sites More sharing options...
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