gatehub international deposit 4 weeks delayed

[pchamala]

Sent my money to Gatehub on the 5th June 2017 (International wire transfer, supposed to take 4-7 days), hasn't shown up. Raised a ticket (30617), and got no response.

Can someone please help me resolve this issue as its been outstanding for 4 weeks now?? 

 

I posted same topic last week and it is closed now by Admin asking me to submit a request by providing a link which I already did before admin asked me to do before I saw this blog 30617 is the ticket number. Please do the needful.

[Guest]

i know at least 3 other people in the same situation, ridiculous

[BlakjakCDA]

I'm in the same exact situation.  Wired on June 6th...2 support tickets sent.  PM to Enej sent...WTH...No resolution, no replies.  

[namini]

Try their Facebook or Twitter or a new ticket.

Unfortunately this forum is not Gatehub support.

---

Tagging @enej

 

[cap]

Quote

 

Try their Facebook or Twitter or a new ticket.

Unfortunately this forum is not Gatehub support.

 

We know, but unfortunately, it seems the only way to get a ******* reply from GH is to shame them in a public forum. Last time I complained about my withdrawal, @enej got back to me. It didn't solve the problem, but at least it was something. This time, I can't even get a reply from the company, and it's obvious @pchamala and others are on the same boat.

 

[haggy]

I feel for all of  you experiencing Gatehub issues as I'm in the same boat. I have been waiting for funds to arrive in my British bank account from an XRP sale on the 16th May (only as part of a due diligence exercise) and to date nothing, have sent numerous follow up emails and started a new ticket, still nothing. Does anyone have any solid advise what to do ?

[enej]

On 29. 6. 2017 at 2:31 PM, pchamala said:

Sent my money to Gatehub on the 5th June 2017 (International wire transfer, supposed to take 4-7 days), hasn't shown up. Raised a ticket (30617), and got no response.

Can someone please help me resolve this issue as its been outstanding for 4 weeks now??

I posted same topic last week and it is closed now by Admin asking me to submit a request by providing a link which I already did before admin asked me to do before I saw this blog 30617 is the ticket number. Please do the needful.

Please check your email.

 

On 29. 6. 2017 at 2:36 PM, zerpdigger said:

i know at least 3 other people in the same situation, ridiculous

If you can send me their support tickets # or emails I will have someone take a look.

 

On 30. 6. 2017 at 7:16 PM, BlakjakCDA said:

I'm in the same exact situation.  Wired on June 6th...2 support tickets sent.  PM to Enej sent...WTH...No resolution, no replies.  

Please check your email.

 

On 1. 7. 2017 at 1:44 AM, cap said:

We know, but unfortunately, it seems the only way to get a ******* reply from GH is to shame them in a public forum. Last time I complained about my withdrawal, @enej got back to me. It didn't solve the problem, but at least it was something. This time, I can't even get a reply from the company, and it's obvious @pchamala and others are on the same boat.

Please check your email.

 

10 hours ago, haggy said:

I feel for all of  you experiencing Gatehub issues as I'm in the same boat. I have been waiting for funds to arrive in my British bank account from an XRP sale on the 16th May (only as part of a due diligence exercise) and to date nothing, have sent numerous follow up emails and started a new ticket, still nothing. Does anyone have any solid advise what to do ?

Please send me your support ticket number via PM.

 

 

[kiwissz]

7 hours ago, enej said:

Please check your email.

 

If you can send me their support tickets # or emails I will have someone take a look.

 

Please check your email.

 

Please check your email.

 

Please send me your support ticket number via PM.

 

 

Great do see you I hope things going well, we need a report if you have hired more employees recent cuz seen a tweet from you from twitter.

[cap]

On 7/2/2017 at 11:45 AM, enej said:

 

Please check your email.

 

 

 

I did. I got an email from someone at Gatehub. Finally! Of course my bank withdrawal still hasn't gone through (as I mentioned in the email I sent two days ago.)  I truly  don't understand how every time I make a withdrawal to my account from Paypal, the money appears two days later, like clockwork, and with Gatehub, I have been waiting for two weeks and nobody can even tell me what the **** is going on. 

 

[pchamala]

Thanks @enej . Issue is now resolved

Edited July 5, 2017 by pchamala

[enej]

On 5. 7. 2017 at 5:41 PM, cap said:

I did. I got an email from someone at Gatehub. Finally! Of course my bank withdrawal still hasn't gone through (as I mentioned in the email I sent two days ago.)  I truly  don't understand how every time I make a withdrawal to my account from Paypal, the money appears two days later, like clockwork, and with Gatehub, I have been waiting for two weeks and nobody can even tell me what the **** is going on.

Hi @cap, I just sent you an email. Please take a look.

 

[sulabu]

It seems I am giving up on gatehub now..... I have sent them several mail and PM enej still no response..... Just confused.... I did what they asked me to do about my gatehub 2fa no response.... Pls if anyone has an idea on what to do should pls drop it here...... Very grateful

 

Here is d mail ticket ID: 28262

Gmail is sulabu2@gmail.com.