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Troubleshooting transaction (Resolved)


mh3211
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Hi All,

I was hoping to get some feedback on my transaction and see possibly where the error is.  I requested 0.1000 BTC to be sent from my gatehub account to my coinbase account wallet, but I never received it.  Can anyone review the ripplechart to see why this would happen? https://xrpcharts.ripple.com/#/transactions/7F9DDB2907D11BE45BB4ECDE2CC2FBD372D7298E33ED60FDAE2185D17EF5CF43

My coinbase wallet for this- https://blockexplorer.com/address/14xZodtjUwczKkQE18f1YvxPzQ1vbajwUe

Gatehub replied with this link as proof that I received the BTC (I don't see in the link where it was sent to my bitcoin address)  https://blockexplorer.com/tx/543b20a8cf1e7db0a9ef9bae9337997c83bfae9770aad926ca1fd347df828323

And attached are snapshots of the transaction showing I sent it to the coinbase wallet.  Any help would be appreciated as it seems I'm out the BTC (asked for a follow up, but not sure if I'll get one).

MissingFunds1.JPG

MissingFunds2.JPG

Ripple_Raw.JPG

Edited by mh3211
Resolved - received btc
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Yeah, I'm just hoping Gatehub gives it another look.  To me it almost looks like they took away 0.1 btc from themselves and then sent it back to same address (the issuer and destination appear the same to me).  I don't really understand how that would happen, but that's what I think based off the ripplechart.

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