Help...

[SirStu]

@enej @gregor @gatehub

Hi I see that you have helped other people on here regarding failed withdrawals from gatehub & I am hoping you can help me too... 

I withdrew some BTC from gatehub yesterday (15 hours) ago but it never left gatehub as far as I can tell as it's not been on the blockchain. 

Details are as follows:

Transaction Details

TX Hash:699498EDE0452C4FE241FE5D104D4A99B756FF4A4F24430601CE3137D70B413F

Time:Jun 19, 2017 4:44:02 PM

Type:sent

Show Transaction on Ripple Charts

Sent to

Address13dvJAVRR6ZdYN1Wdso1VLs4XNHjpTqB6i

NetworkBitcoin

Deleted0

Balance Changes

IssuerBalance ChangeFinal Balance

BTC ChangeGateHub Fifth-0.10680.0000

XRP Fee-0.000054.9914

 

I have not received this withdrawal or seen it on the blockchain. If you could help that would be great. 

Thanks in advance,

Stu

 

Edited June 20, 2017 by SirStu