XRP not updating (Poloniex)

[jaunpieters]

Hi

 

My XRP is not updating on my Poloniex account. I sent this from Changelly to my Poloniex address. When I check the Ripple transaction history it says completed but Poloniex still reflects my XRP balance of 0. I bought more than 20 XRP. Its not even showing up under my deposit & withdrawal history either. Any help ?

[Waterloo]

How long ago was this? It takes some time for your coins to show up due to Poloniex being slow. For me personally it usually takes around an hour. 

[jaunpieters]

27 minutes ago, waterl00 said:

How long ago was this? It takes some time for your coins to show up due to Poloniex being slow. For me personally it usually takes around an hour. 

It was over 4 hours ago .

[Waterloo]

3 hours ago, jaunpieters said:

It was over 4 hours ago .

How did it go? Are you still awaiting the XRP?