J1mmyrocket Posted June 14, 2017 Share Posted June 14, 2017 (edited) Hi All, I sent an international payment (within SEPA area, but in USDs) to my gatehub account on the 6th (so 6 working days ago) and it's not shown up. I understood that payments in SEPA take 1-3 working days, and have contacted Gatehub Support with no specific response yet...just the standard info on payments copied into an email. I followed up twice with specifics on the transaction also. Does anyone have experience of sending USDs in SEPA or know how to get a personal response from Gatehub? (guessing there are pretty busy at this point..) Edited June 14, 2017 by J1mmyrocket Link to comment Share on other sites More sharing options...
AlexSavvides Posted June 14, 2017 Share Posted June 14, 2017 Post your email address and@enej or someone should be able to help Link to comment Share on other sites More sharing options...
J1mmyrocket Posted June 14, 2017 Author Share Posted June 14, 2017 Thanks Alex! I had a private message from Enej to help resolve. Will update you once I hear more! Link to comment Share on other sites More sharing options...
AlexSavvides Posted June 15, 2017 Share Posted June 15, 2017 Cool! @enej or @gregor should be able to help you if you provide your email address (on here) and your message reference for the payment Link to comment Share on other sites More sharing options...
J1mmyrocket Posted June 15, 2017 Author Share Posted June 15, 2017 (edited) Description : 266763789 Reference : 175464*Gorenjska*TFR (note that I added 266763789 to credit my wallet) Email : ******* Edited June 15, 2017 by Mercury removed personal email Link to comment Share on other sites More sharing options...
Mercury Posted June 15, 2017 Share Posted June 15, 2017 43 minutes ago, J1mmyrocket said: Description : 266763789 Reference : 175464*Gorenjska*TFR (note that I added 266763789 to credit my wallet) Email : ******* Hey @J1mmyrocket- I removed your personal email J1mmyrocket 1 Link to comment Share on other sites More sharing options...
J1mmyrocket Posted June 15, 2017 Author Share Posted June 15, 2017 thanks Link to comment Share on other sites More sharing options...
AlexSavvides Posted June 16, 2017 Share Posted June 16, 2017 Have your funds arrived yet? How many working days has it been like 10? Link to comment Share on other sites More sharing options...
J1mmyrocket Posted June 16, 2017 Author Share Posted June 16, 2017 9 working days on a transfer in SEPA.... i think @enej is working on it... hoping something happens soon..! Link to comment Share on other sites More sharing options...
J1mmyrocket Posted June 19, 2017 Author Share Posted June 19, 2017 Still no news! Am getting nervous now.. funds must be with gatehub but just not credited to my account @enej - please update!! Link to comment Share on other sites More sharing options...
AlexSavvides Posted June 20, 2017 Share Posted June 20, 2017 Did anyone resolve this for you yet?. Try asking @gregor Link to comment Share on other sites More sharing options...
J1mmyrocket Posted June 20, 2017 Author Share Posted June 20, 2017 Hi @gregor - tried to message you privately but it seems the functionality is disabled... are you able to help out? James Link to comment Share on other sites More sharing options...
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