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I sent BTC from Coinbase wallet to USDT Poloniex wallet... seeking help please!


BeanCity1987

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I was putting all my money for trading onto my Poloniex account. I sent $3,300 in Bitcoin to a USDT wallet on Poloniex. What I actually did was tried to send USD from my USD wallet on coinbase but when I pressed the send button it instantly converted to BTC and sent the money in BTC.  The BTC nor money arrived. It says the status is complete but there's nothing in my wallet. What can i do?

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Hold tight...you can wait hours and sometimes days for anything to show up in your wallet on poloniex. Even if you send xrp it can take hoursb ut it says the transaction completed because polo received it and then they transfer it into your wallet. That was what poloniex support explained to me.

 

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This was 2 days ago. It's  $3300 And now I can't see it incoming or anything. I think I sent it incorrectly because it's Bitcoin going to a USDT wallet. I can do anything you think will help. Again I'm very new at this and this was a huge huge mistake?

 

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It's unfortunate but also a lesson learned to all people new to navigating around transfers and deposits to different accounts. Always test your action with a small transfer FIRST.

Verify.

Then repeat as you're comfortable. It's worth the small transaction fees to see things go as expected before moving larger amounts. 

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Very true in retrospect. Now I'm trying to get the BTC back.. I've already submitted support tickets to both sites and it's been 2 days. I expect I'll hear something soon. Just some feedback or something I might can do to help myself I would really appreciate. Thanks again

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3 minutes ago, BeanCity1987 said:

Very true in retrospect. Now I'm trying to get the BTC back.. I've already submitted support tickets to both sites and it's been 2 days. I expect I'll hear something soon. Just some feedback or something I might can do to help myself I would really appreciate. Thanks again

Just FYI I have submitted a few support tickets to poloniex.... Going on 4 weeks soon 

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