ripplelover Posted June 3, 2017 Share Posted June 3, 2017 Hello guys, can someone tell me why am I having such a hard time logging into gatehub, and why I get the time ball turning as soon as I enter the site, and really can't do anything once I am in there. It seems like my computer just freezes once I login. Using an iMac. Is gatehub the only option? Thanks Link to comment Share on other sites More sharing options...
vickyhunter Posted June 3, 2017 Share Posted June 3, 2017 (edited) It's the Safari browser. Install Chrome on Mac and log in. You should be fine. - V Edited June 3, 2017 by vickyhunter Link to comment Share on other sites More sharing options...
Ken_Kay Posted June 4, 2017 Share Posted June 4, 2017 I'm having the same problem too. All of a sudden it just freezes after I sign in. I tried google chrome too, no luck. I got as far as being able to try and withdraw my ripples, then it said I couldn't as it was a read only wallet. We're going to need Gate Hub support to help us. I've been waiting a week and half for them to respond to me. I just want to be able to hodl my ripples when I sleep tonight. Link to comment Share on other sites More sharing options...
karlos Posted June 4, 2017 Share Posted June 4, 2017 Xrp Chat is not Gatehub support. For inquiries about user-specific GateHub problems, please see the GateHub support website: https://support.gatehub.net/hc/en-us Link to comment Share on other sites More sharing options...
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