Bitstamp deposit delays

[FilippoSole]

Hello everybody, just wanted to share that my last deposit on Bitstamp, made last week has never been credited to my account. It is a quite big deposit. As you already know it is impossible to have any reply from the customer service.

 

[Closingbell2012]

Probably your payment was deemed suspicious. My deposits work fine. 1-2 days max.


Sent from my iPhone using Tapatalk

[FilippoSole]

2 minutes ago, Closingbell2012 said:

Probably your payment was deemed suspicious. My deposits work fine. 1-2 days max.


Sent from my iPhone using Tapatalk

Well I'm a Bitstamp customer since I think 2012/2013 and I sent a lot of money, always from the same bank account. Anybody here know how to contact Bitsamp directly....?

[ReneXRP]

My deposits always get credited the next day, mostly effectively within 18 hours.

[JB38]

They post a tweet to inform their customers that, due to high demand, operations (Verifications, deposit, withdrawal) can take longer time.

[cryptoefelle]

Hello everybody, just wanted to share that my last deposit on Bitstamp, made last week has never been credited to my account. It is a quite big deposit. As you already know it is impossible to have any reply from the customer service.
 

I sent an international wire and waited 15 days even though they said 2-5 days...I think they are just very backed up with the high demand


Sent from my iPhone using Tapatalk

[FilippoSole]

45 minutes ago, JB38 said:

They post a tweet to inform their customers that, due to high demand, operations (Verifications, deposit, withdrawal) can take longer time.

Well... they also say that SEPA deposits are automated and will be processed same day they receive the money....

[FilippoSole]

2 minutes ago, cryptoefelle said:

I sent an international wire and waited 15 days even though they said 2-5 days...I think they are just very backed up with the high demand


Sent from my iPhone using Tapatalk

Too bad as you, as me, need the money to buy in the right moment...

[cryptoefelle]

Too bad as you, as me, need the money to buy in the right moment...

My opportunity cost = Lambo


Sent from my iPhone using Tapatalk

[ReneXRP]

I use a SEPA deposit, i think that's only for EU inhabitats?

[FilippoSole]

52 minutes ago, ReneXRP said:

I use a SEPA deposit, i think that's only for EU inhabitats?

Yes it is, anyway finally solved. They have a lot of work and are a little late also for deposits.