No support from Gatehub?

[skyfall]

I initiated a USD wire transfer from gatehub to my bank account on May 7th.  I haven't received yet so I reached out to gatehub support... 3 times.

No response.

I've heard other people are having similar issues?

[adrianmuresan]

37 minutes ago, skyfall said:

I initiated a USD wire transfer from gatehub to my bank account on May 7th.  I haven't received yet so I reached out to gatehub support... 3 times.

No response.

I've heard other people are having similar issues?

I'm in the exact same boat. My USD deposit was sent on May 13th, I believe. 

I tried getting in touch with GH but no luck. 

 

[panmores]

Try sending @enej of GateHub an xrpchat message, he'll respond.

[adrianmuresan]

6 minutes ago, panmores said:

Try sending @enej of GateHub an xrpchat message, he'll respond.

He replied to one of my posts a week ago saying that he will assist me.

I PM'd him 3 times since then. No answer. 

[Bin0o]

9 hours ago, panmores said:

Essayez d'envoyer @enej de GateHub un message xrpchat, il répondra.

 

The last visit of @Enej was May 13, 2017 !

[skyfall]

14 hours ago, panmores said:

Try sending @enej of GateHub an xrpchat message, he'll respond.

I reached out to enej today... I'll update if I hear back from him and this is resolved

[skyfall]

4 hours ago, Bin0o said:

 

The last visit of @Enej was May 13, 2017 !

That's not good

[skyfall]

8 hours ago, Bin0o said:

 

Enej got back to me already - they are working on it

[wildbull1984]

"working on it."

Bunch of amateurs GateHub are.

3 weeks and my funds are still not in my account.

 

 

[skyfall]

Yeah, I still haven't received anything.  Sent Enej another email.

I pulled everything i had out of there.

[enej]

@skyfall, @adrianmuresan and @wildbull1984 tickets has been successfully resolved.

Kind regards,
Enej

[skyfall]

Enej came through!

I just checked my account and everything is good.

You're the man brother.

Long live Gatehub!!!

[sulabu]

9 hours ago, enej said:

Pls I send u message yestday about 2fa I have not seen any response.... Pls help me gain access to my account. I inbox u yestday. Tnx

 

[karlos]

Xrp Chat is not Gatehub support.

For inquiries about user-specific GateHub problems, please see the GateHub support website: https://support.gatehub.net/hc/en-us