Two day ETH to Gatehub but where is my ETH

[Meglari]

So.. I sent over 1,5 days ago my wallet to Gatehub Fifth acc 2.9999 ETH. My wallet says that transaction is complete but it's not credited my gatehub. Gatehub support didn't response my e-mails so can someone help me asap. I really need my 3ETH as soon as possible.... :|

I was 49 XRP my gatehub when I sent it's to gatehub..

 

https://etherscan.io/tx/0xfacb1caafeccce6770790adc06980aec7fe3baf3c39e9aca1aef9bf7ffcea5e7

[karlos]

For inquiries about user-specific GateHub problems, please see the GateHub support website: https://support.gatehub.net/hc/en-us