GateHub: 10 days and my deposit still didn't get through. No clue where my money is.

[adrianmuresan]

Hello,

I am currently trying everything I can to find out what is going on with my GateHub deposit and I am having no luck whatsoever.

I am from the US and I went to the bank and made a wire transfer. This was 10 days ago. The bank agent and I made sure that all the information is filled correctly.

I triple checked the reference number and everything was in order. Ever since then, I have been emailing GateHub, sending support tickets, and I've even talked to a GateHub staff member on this forum, but I still haven't been able to figure out where my money is.

I understand that it must be busy with the amount of new users coming in, but can someone please help me get this sorted out?

 It is very frustrating logging in every day only to find out that my money is still nowhere to be found. 

[Mercury]

I have had the same issue, seems that payments form North America may take a while to reach the destination. You can send a trace wire, but that costs.

[adrianmuresan]

On 5/24/2017 at 10:40 AM, Mercury said:

I have had the same issue, seems that payments form North America may take a while to reach the destination. You can send a trace wire, but that costs.

I understand that, but it has now been 11 days. 

Bump, hopefully someone can look into it for me.