Soho Posted May 19, 2017 Share Posted May 19, 2017 Hi I would appreciate it if anyone could give me some thoughts on the amount sent in XRP without the destination tag, which was required. Is it considered lost? or there is a way to get it back or something? Thanks alif059 1 Link to comment Share on other sites More sharing options...
ezillionaire Posted May 19, 2017 Share Posted May 19, 2017 usualy the transaction won't go through without the tag...was it transfering XRP from gatehub to Bitstamp? Link to comment Share on other sites More sharing options...
Soho Posted May 19, 2017 Author Share Posted May 19, 2017 That's what I thought, but the amount was deducted from my wallet. I believe that the address is correct but I did not include the dt. I transferred to ShapeShift. Link to comment Share on other sites More sharing options...
namini Posted May 19, 2017 Share Posted May 19, 2017 Are you sure you need a destination tag when sending to Shapeshift? What the exchange status on the Shapeshift transaction page. Contact them if you're worried. T8493 1 Link to comment Share on other sites More sharing options...
Soho Posted May 19, 2017 Author Share Posted May 19, 2017 The exchange status shows awaiting deposit. It was my bad not copying the entire address including the destination tag. So I believe that they have not recognised my transfer. I thought maybe it is possible to do something from my wallet to reverse the transfer to get the amount back. I sent them an e-mail and waiting for their response. I don't have any high hopes though to get them back. Link to comment Share on other sites More sharing options...
T8493 Posted May 19, 2017 Share Posted May 19, 2017 You can't reverse any transaction on Ripple consensus ledger. This is by design. You'll have to wait for them to send your XRPs back to your account. Link to comment Share on other sites More sharing options...
Soho Posted May 19, 2017 Author Share Posted May 19, 2017 Thanks guys for your replies. I contacted Shapeshift and I got this resolved. They refunded the full amount to my wallet. A lesson learned, will check carefully if destination tag is needed for the transaction before making one. Link to comment Share on other sites More sharing options...
JoelKatz Posted May 19, 2017 Share Posted May 19, 2017 I've contacted ShapeShift and advised them to set the "destination tag required" flag to avoid this problem in the future. I was told they would relay that information to their developers. T8493 and augustus99 2 Link to comment Share on other sites More sharing options...
namini Posted May 19, 2017 Share Posted May 19, 2017 Not related but I think you can't withdraw XRP from bittrex to a non-activated wallet, that's weird. Link to comment Share on other sites More sharing options...
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