Deposit from the US/Can't get a response back from Gatehub

[adrianmuresan]

Hi,

I have recently signed up for Gatehub. The activation process was really fast and straight forward. Following that, I went ahead and followed the instructions on how to make a deposit. I live in the US and I went to my bank to get help from a specialist. I made a wire transfer using all the information provided by Gatehub. The bank guy told me that the money gets sent in at most 1 business day. However, it has been almost 5 days since my deposit, and my funds are not there. I am just worried that the funds might not have went where they were supposed to be. I emailed Gatehub but I haven't been able to get a reply yet.

Has anyone else tried to deposit from the US ? 

 

 

[faz]

12 minutes ago, adrianmuresan said:

Hi,

I have recently signed up for Gatehub. The activation process was really fast and straight forward. Following that, I went ahead and followed the instructions on how to make a deposit. I live in the US and I went to my bank to get help from a specialist. I made a wire transfer using all the information provided by Gatehub. The bank guy told me that the money gets sent in at most 1 business day. However, it has been almost 5 days since my deposit, and my funds are not there. I am just worried that the funds might not have went where they were supposed to be. I emailed Gatehub but I haven't been able to get a reply yet.

Has anyone else tried to deposit from the US ? 

 

 

seems to be lots of problems getting money in and out of gatehub at the moment , think they cant cope with the huge increase in demand, would be nice if they could comment in here to put peoples mind at ease but nothing so far.

 

[kimchee]

18 minutes ago, adrianmuresan said:

Hi,

I have recently signed up for Gatehub. The activation process was really fast and straight forward. Following that, I went ahead and followed the instructions on how to make a deposit. I live in the US and I went to my bank to get help from a specialist. I made a wire transfer using all the information provided by Gatehub. The bank guy told me that the money gets sent in at most 1 business day. However, it has been almost 5 days since my deposit, and my funds are not there. I am just worried that the funds might not have went where they were supposed to be. I emailed Gatehub but I haven't been able to get a reply yet.

Has anyone else tried to deposit from the US ? 

 

 

My friend told me she made a deposit to GateHub last Monday. (We're both from Europe ) She still doesn't have it in her wallet. Could be that it's her first time to make a deposit, though. And I gather it's your first time, too? It could be the reason. Cause I remember it took days as well before I got my frist deposit in my wallet. Now, when I make deposits, I get it within 1-2 days. 

[adrianmuresan]

Thanks for the replies guys. Do you know if there's a way to see for sure that the funds have reached GateHub? 

I can cope with the waiting time, but it is in fact my first deposit as well, and I am trying to make sure I've followed the steps correctly. 

[CKvancouver]

I'm in same situation. I sent wire about 2 weeks ago but still not in my Gatehub account. Also, Gatehub support is not replying anything.