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trouble with coinbase -SOLVED-


GR78

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Hi, I just finished getting money into my coinbase account but I'm having trouble sending the balance to my gate hub wallet. When I enter my gate hub address I get an error message statin that it is invalid. However, I copied and pasted it so I'm sure that it is correct. do any of you unow what I'm doing wrong? 

Screen Shot 2017-05-18 at 9.10.29 AM.png

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15 minutes ago, GR78 said:

Hi, I just finished getting money into my coinbase account but I'm having trouble sending the balance to my gate hub wallet. When I enter my gate hub address I get an error message statin that it is invalid. However, I copied and pasted it so I'm sure that it is correct. do any of you unow what I'm doing wrong? 

Screen Shot 2017-05-18 at 9.10.29 AM.png

make sure to copy your BTC address not your ripple address

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if Gatehub activated your wallet and sent you 20 XRP (if you verify your phone number they should activate your wallet) you can connect a trust line for Bitcoin and generate a bitcoin deposit address.

 

Tell us if you need activation, your public address (start with a r...) is at left bottom of the Wallet page on Gatehub, someone will help you.

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Yeah, I'm still having problems. I did receive 20 xrp from gatehub and it seems as though the account is active. However, when I log into coinbase to try to transfer/exchange the balance to xrp I'm getting the same error message (posted in the screen shot above). I have tried numerous times and I'm entering the addresses correctly.. Apparently I'm missing something here, any help would be GREATLY appreciated. Thanks!!

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And when I click "enable" I get a prompt to "set trust" along with a prompt to enter a password. When I enter my password I get response saying that the password is incorrect. I have all of my passwords saved, and none of them work. 

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1 minute ago, GR78 said:

And when I click "enable" I get a prompt to "set trust" along with a prompt to enter a password. When I enter my password I get response saying that the password is incorrect. I have all of my passwords saved, and none of them work. 

You can't "set trust" because you don't have enough XRPs in your account.

Try sending a small amount (e.g. 20-30) of XRPs to your account first.

 

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Just now, T8493 said:

Have you connected a BTC gateway? Based on the net worth of your account I would say no.

 

 All I have done thus far is: open a gate hub account (and completed the verification process), and opened a coinbase account (and bought bitcoin). I was under the impression that the transfer of bitcoin from coinbase to gate hub would have been fairly easy, I was wrong! 

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2 minutes ago, T8493 said:

You can't "set trust" because you don't have enough XRPs in your account.

Try sending a small amount (e.g. 20-30) of XRPs to your account first.

 

I would love too! However, that's the problem that I'm having.. I can't seem to transfer my bitcoin to gate hub so I can convert it to XRP.

 

Are you saying I should try to move XRP to my coinbase account? I apologize for being so naive, this is all extremely new to me. Thank you (all) for your help!

Edited by GR78
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I've also tried using shape shift after finding a tutorial video on youtube with no success. The transaction ultimately timed out after roughly 10 minutes and showed that it had been aborted. 

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