danielauhlig Posted May 18, 2017 Share Posted May 18, 2017 Hi I am new here and hoping someone can help. I bought xrp on the original ripple.com site and at somepoint I think it was 2014 they moved this to a trading site. I need to find a way to log to retrieve my xrp. Can anyone here help. Thanks bowler99 1 Link to comment Share on other sites More sharing options...
kyo Posted May 18, 2017 Share Posted May 18, 2017 43 minutes ago, danielauhlig said: Hi I am new here and hoping someone can help. I bought xrp on the original ripple.com site and at somepoint I think it was 2014 they moved this to a trading site. I need to find a way to log to retrieve my xrp. Can anyone here help. Thanks do you have the private key ? Link to comment Share on other sites More sharing options...
JoelKatz Posted May 18, 2017 Share Posted May 18, 2017 What information do you have? And do you remember what tool you used to create your ripple address? Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 1 hour ago, JoelKatz said: What information do you have? And do you remember what tool you used to create your ripple address? Hi, it was the original ripple website when they first launched, they wallet was held on the site. They then lauched another site in which they wanted users to move to. I have written down ripple/client/#login then my username and password. thanks daniela Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 2 hours ago, kyo said: do you have the private key ? No when ripple first launched they held the wallets on their website I only have a unser name and password, there were no external wallets at that stage, thanks daniela Link to comment Share on other sites More sharing options...
JoelKatz Posted May 18, 2017 Share Posted May 18, 2017 If you have a user name and password, you must have been using Ripple Trade. There is a page to retrieve your secret key if you know your user name and password. https://ripple.com/files/rt_migration_faq.pdf <- FAQ https://id.ripple.com/auth/migrate <- retrieve key Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 11 minutes ago, JoelKatz said: If you have a user name and password, you must have been using Ripple Trade. There is a page to retrieve your secret key if you know your user name and password. https://ripple.com/files/rt_migration_faq.pdf <- FAQ https://id.ripple.com/auth/migrate <- retrieve key I have had a read and it says that ripple trade is no longer available from april, however my ripple must be on the ledger how can I access this if ripple trade does not exist anymore? Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 20 minutes ago, JoelKatz said: If you have a user name and password, you must have been using Ripple Trade. There is a page to retrieve your secret key if you know your user name and password. https://ripple.com/files/rt_migration_faq.pdf <- FAQ https://id.ripple.com/auth/migrate <- retrieve key 3 minutes ago, danielauhlig said: I just tried it but I think that I used the site before ripple trade I migrated from another page of theirs prior even to that one, Link to comment Share on other sites More sharing options...
JoelKatz Posted May 18, 2017 Share Posted May 18, 2017 6 minutes ago, danielauhlig said: I have had a read and it says that ripple trade is no longer available from april, however my ripple must be on the ledger how can I access this if ripple trade does not exist anymore? You migrate to some other wallet such as gatehub's. Probably the easiest way to do that is to use the page I linked to retrieve your key. Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 2 minutes ago, JoelKatz said: You migrate to some other wallet such as gatehub's. Probably the easiest way to do that is to use the page I linked to retrieve your key. I cant use this page because I was with ripple even before they used that trading platform. It was the very original site when they launched. they then wanted ppl to migrate to the trading hub which is the one you are giving me the link for , I did not do this at the time so the user name and password for the trading site does not work. I have emailed ripple co to see if I can get anywhere with them. I bought them and forgot them.....haha now I want them Link to comment Share on other sites More sharing options...
JoelKatz Posted May 18, 2017 Share Posted May 18, 2017 Hmm. I don't remember what we had before Ripple Trade. I thought the username and password pairs stayed the same. Hopefully someone will know better than I do what we had back then and what migration possibilities there are. Link to comment Share on other sites More sharing options...
velmet Posted May 18, 2017 Share Posted May 18, 2017 I think the OP is talking about the original ripple online wallet, which was before the Ripple Trade was a thing. bowler99 1 Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 3 minutes ago, velmet said: I think the OP is talking about the original ripple online wallet, which was before the Ripple Trade was a thing. yes , the very first online wallet when ripple was released. ill probably have to wait for one of them to get back to me, thanks anyway guys for your help Link to comment Share on other sites More sharing options...
bowler99 Posted May 18, 2017 Share Posted May 18, 2017 I have the same issue, so do many others. Hope there is some solution Link to comment Share on other sites More sharing options...
danielauhlig Posted May 18, 2017 Author Share Posted May 18, 2017 1 hour ago, bowler99 said: I have the same issue, so do many others. Hope there is some solution really? how long have you had this issue? have you contacted ripple staff ? how long have you been trying to recover them? Link to comment Share on other sites More sharing options...
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