ibadshah Posted May 17, 2017 Share Posted May 17, 2017 I am new to the crypto Please HELP, Google Authenticator app generating codes but the gate-hub is saying ( wrong verification code). I tried the last 10 seconds way but still no luck. Please need help.. Link to comment Share on other sites More sharing options...
metalcaptain Posted May 17, 2017 Share Posted May 17, 2017 I do not see QR code for login, i changed device but i dont find gatehub QR kod plz help to me Link to comment Share on other sites More sharing options...
metalcaptain Posted May 17, 2017 Share Posted May 17, 2017 No one is helping how many days, please give me the QR code. Link to comment Share on other sites More sharing options...
namini Posted May 17, 2017 Share Posted May 17, 2017 ibadshah: Sometimes it's a problem of time synchronization, check if your phone & computer time are synced correctly. or try with another browser (Chrome) or to clean browser history. ------------------ metalcaptain: It's not as simple as that. You should have a google authenticator recovery code, but probably you didn't saved it? Try this: https://www.cnet.com/how-to/how-to-move-google-authenticator-to-a-new-device/ https://support.google.com/accounts/answer/1187538?hl=en I don't know if it will work. Link to comment Share on other sites More sharing options...
alwaysblue Posted May 17, 2017 Share Posted May 17, 2017 My husband had a similar problem. Do you have your username, password, and secret key? He emailed support@gatehub.net and let them know that you have your username, password, and secret key but that you need to reset your 2-step verification. In his email, he included a picture of himself holding a sign that said 'Gatehub 2FA'. He had to email a few times before they responded, but Gatehub support eventually replied/fixed it for him. Link to comment Share on other sites More sharing options...
ibadshah Posted May 17, 2017 Author Share Posted May 17, 2017 Thanks namini, I tried that all but no luck yet.... Link to comment Share on other sites More sharing options...
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