2 STEP VERIFICATION CODE

[ibadshah]

I am new to the crypto Please HELP, Google Authenticator app generating codes but the gate-hub is saying ( wrong verification code). I tried the last 10 seconds way but still no luck. Please need help..

[metalcaptain]

I do not see QR code for login, i changed device but i dont find gatehub QR kod plz help to me

[metalcaptain]

No one is helping how many days, please give me the QR code.

[namini]

ibadshah:

Sometimes it's a problem of time synchronization, check if your phone & computer time are synced correctly.

or try with another browser (Chrome) or to clean browser history.

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metalcaptain:

It's not as simple as that. You should have a google authenticator recovery code, but probably you didn't saved it?

Try this:

https://www.cnet.com/how-to/how-to-move-google-authenticator-to-a-new-device/

https://support.google.com/accounts/answer/1187538?hl=en

I don't know if it will work.

[alwaysblue]

My husband had a similar problem. Do you have your username, password, and secret key?

He emailed support@gatehub.net and let them know that you have your username, password, and secret key but that you need to reset your 2-step verification. In his email, he included a picture of himself holding a sign that said 'Gatehub 2FA'.

He had to email a few times before they responded, but Gatehub support eventually replied/fixed it for him.

[ibadshah]

Thanks namini,

I tried that all but no luck yet....