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USD Gateway troubleshoot help


BeyondGodly
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Been using GateHub and haven't gotten my USD Gateway verified yet (been over 5d) was wondering how long it usually takes and if it might not be working cause I am a Canadian citizen? Been transferring funds from another wallet to GateHub but would save me time and effort if I could just send directly from my bank to GateHub. Also am wondering if anyone has any reviews on GateHub's customer service because I've sent a couple e-mails with no replies yet (Has been a few days).

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1 hour ago, BeyondGodly said:

Been using GateHub and haven't gotten my USD Gateway verified yet (been over 5d) was wondering how long it usually takes and if it might not be working cause I am a Canadian citizen? Been transferring funds from another wallet to GateHub but would save me time and effort if I could just send directly from my bank to GateHub. Also am wondering if anyone has any reviews on GateHub's customer service because I've sent a couple e-mails with no replies yet (Has been a few days).

They used to have a quick and efficient response. But since xrp took off, it all changed. I know they're doing their best to provide us with good customer service, but they just can't keep up with the hundreds of thousands of new people signing-up for a gatehub wallet. They should hire more staff, I think.

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