bruinzz Posted May 16, 2017 Share Posted May 16, 2017 (edited) I used the Trade page to exchange ETH and BTC for XRP. For example: before the transfer, my wallet showed 2300 XRP. After the trade, my wallet only showed 1400 XRP. 1400 XRP is $200. I spent $500. I am very baffled. Edited May 16, 2017 by bruinzz Link to comment Share on other sites More sharing options...
tulo Posted May 16, 2017 Share Posted May 16, 2017 16 minutes ago, bruinzz said: I used the Trade page to exchange ETH and BTC for XRP. For example: before the transfer, my wallet showed 2300 XRP. After the trade, my wallet only showed 1400 XRP. 1400 XRP is $200. I spent $500. I am very baffled. 1400 XRP are ~420 Bitstamp USD. Which USD did you trade in? Link to comment Share on other sites More sharing options...
bruinzz Posted May 16, 2017 Author Share Posted May 16, 2017 I used Gatehub. Link to comment Share on other sites More sharing options...
tulo Posted May 16, 2017 Share Posted May 16, 2017 Just now, bruinzz said: I used Gatehub. Gatehub is just a user interface (to simplify). But you can trade any IOUs. Did you trade Gatehub USD? If yes it's around 430 USD. So close to the 500 mentioned. Link to comment Share on other sites More sharing options...
bruinzz Posted May 16, 2017 Author Share Posted May 16, 2017 (edited) I used coinbase USD to buy ETH and BTC. I then sent it to Gatehub. In Gatehub, I Traded ETH and BTC for XRP. Prior to the trade, my wallet showed total 2300 XRP. After the trade, my wallet showed 1400 XRP. I wanted to use the Exchange page, but it didn't work. Did I do something wrong during the trade? Edited May 16, 2017 by bruinzz Link to comment Share on other sites More sharing options...
tulo Posted May 16, 2017 Share Posted May 16, 2017 13 minutes ago, bruinzz said: I used coinbase USD to buy ETH and BTC. I then sent it to Gatehub. In Gatehub, I Traded ETH and BTC for XRP. Prior to the trade, my wallet showed total 2300 XRP. After the trade, my wallet showed 1400 XRP. I wanted to use the Exchange page, but it didn't work. Did I do something wrong during the trade? Oh no wait, that might be a recent "bug" in the display only. The data servers are having some problems, so it might be only the visualization of the total equivalent. No risk of funds lost. Link to comment Share on other sites More sharing options...
bruinzz Posted May 16, 2017 Author Share Posted May 16, 2017 I hope that's the case. So let's say I have 1500 XRP. Do I multiply 1500 XRP by $0.33 XRP to get USD? 1500 * 0.33 = $495. Is this how to calculate the worth of XRP to Dollar? Link to comment Share on other sites More sharing options...
tulo Posted May 16, 2017 Share Posted May 16, 2017 Just now, bruinzz said: I hope that's the case. So let's say I have 1500 XRP. Do I multiply 1500 XRP by $0.33 XRP to get USD? 1500 * 0.33 = $495. Is this how to calculate the worth of XRP to Dollar? Yes exactly. Gatehub uses one of the APIs provided by Ripple to get the current prices (for example XRP:USD.gatehub, XRP:BTC.bitstamp,...). Then based on the currency you selected to show the total, it is just a multiplication of your funds time the price. Link to comment Share on other sites More sharing options...
bruinzz Posted May 16, 2017 Author Share Posted May 16, 2017 Thank you very much for your response. I will check the display later today again. Hopefully the bug will be fixed by then. Thank so much again. Very much appreciated. Link to comment Share on other sites More sharing options...
Eik Posted May 16, 2017 Share Posted May 16, 2017 Link to comment Share on other sites More sharing options...
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