Required Posted May 16, 2017 Share Posted May 16, 2017 Hi to all, I'm pretty much new to all this... im in desperate help to migrate my ripple account over to gatehub. When first receiving an email about the migration (about a year ago) I initially thought it was fraud someone trying to attempt to steal my wallet. I emailed Ripple about 9 days ago they verified my username and give me my Ripple address. I also wrote a recovery key down and it starts with the number "3", is this the secret key?? Because I never got a secret key only a recovery key. I've lost my password or can't remember it. Gatehub doesn't seem to recognise my recovery key?? i checked on Ripple wallet through the address it seems my funds are all still there. They've not been touched since 2014. I sent gatehub an email last Friday they've not been intouch as yet. I just want to migrate my ripple account over to gatehub so I can start trading. If I give them proof of identity for verification will I then receive my secret key?? I'm willing to give some of my xrp's if someone can help me on this matter. Please I need help. P.S namini I've already sent this msg to your inbox sorry if you read it again Link to comment Share on other sites More sharing options...
namini Posted May 16, 2017 Share Posted May 16, 2017 Required doesn't have his old password or secret key, he only has an old recovery key starting with "3". I told him if he can't remember his password or his secret key, no one will be able to help him. Not sure about his old recovery key starting with "3". Link to comment Share on other sites More sharing options...
Mercury Posted May 16, 2017 Share Posted May 16, 2017 @Required I deleted the dup post and moved this one to problem solving Did you try using xrp chat wallet found here: This a clone of the original Ripple Trade and might have a recovery function you can use. I can check it out tonight Link to comment Share on other sites More sharing options...
Required Posted May 16, 2017 Author Share Posted May 16, 2017 Hi Mercury, Thank you for your help. I'll wait for your reply. sorry for posting in the wrong thread. Your help is greatly appreciated. Link to comment Share on other sites More sharing options...
Mercury Posted May 16, 2017 Share Posted May 16, 2017 2 minutes ago, Required said: Hi Mercury, Thank you for your help. I'll wait for your reply. sorry for posting in the wrong thread. Your help is greatly appreciated. No problem, are you able to download and run the wallet yourself? Link to comment Share on other sites More sharing options...
Required Posted May 16, 2017 Author Share Posted May 16, 2017 Basically I haven't got access because I don't remember my password. I have it written down somewhere on a piece of paper but have the recovery key which starts with 34b..... im wanting to migrate my ripple account over to gatehub not sure how I'm able to do this without the password. If you could guide me step by step (as if I've never used a computer) it would be greatly appreciated. If you can successfully help me I'm willing to give a gift to you (some of my xrp's) a token of appreciation) im at work sorry if I delay in a response. thanks Mercury ? Link to comment Share on other sites More sharing options...
Mercury Posted May 16, 2017 Share Posted May 16, 2017 2 minutes ago, Required said: Basically I haven't got access because I don't remember my password. I have it written down somewhere on a piece of paper but have the recovery key which starts with 34b..... im wanting to migrate my ripple account over to gatehub not sure how I'm able to do this without the password. If you could guide me step by step (as if I've never used a computer) it would be greatly appreciated. If you can successfully help me I'm willing to give a gift to you (some of my xrp's) a token of appreciation) im at work sorry if I delay in a response. thanks Mercury ? I am at work too So can't help much right now, but I will see if there is a recovery option on the wallet tonight, if there is- it would be with that version Link to comment Share on other sites More sharing options...
Required Posted May 16, 2017 Author Share Posted May 16, 2017 Cheers mate ? Link to comment Share on other sites More sharing options...
picnik Posted May 16, 2017 Share Posted May 16, 2017 (edited) Hi, Required. I think I have the same problem as you - I have the only (probably encrypted) secret key (not it the "s........" format). My key seems to be Base52 encoded - it's a mix of uppercase and lowercase letters and numbers and it ends with an "=" equals sign.Does yours also end with "="? And is longer that the usual "s..." secret key. Maybe this "karl-os/XRP-CHAT-WALLET" desktop wallet might offer recovery from our "format" via Select Account file button. I cannot try it now. Will try this tomorrow. Have you tried it yet? I cant recover/migrate the old ripple.com/client wallet via https://id.ripple.com/auth/migrate I tried all my plausible usernames and passwords. And the process is tedious as you have to reenter everything again each time you try. :-/ Edited May 16, 2017 by picnik Link to comment Share on other sites More sharing options...
Required Posted May 16, 2017 Author Share Posted May 16, 2017 Hi picnik, No my recovery key doesn't end with an "=" sign im just thinking if my account has been hacked. I have my address which begins with the letter "r" and when I type the address into ripple accounts explorer it shows all my transactions since I opened it with Ripple. I'm not sure if it was Ripple labs or Ripple trade at the time. If hackers have away to get to accounts around the world I'm sure there's away somehow to get to our "own" accounts. This is really stressing me out. I've had a couple of bad years financially this could put me back track. Link to comment Share on other sites More sharing options...
Required Posted May 16, 2017 Author Share Posted May 16, 2017 Picnik, I spoke to a friend who has his secret key, he told me it was 29 characters which is different to my recovery key which has 32 characters also I've written 0 or o? Can't remember if they are number "0" or the letter "o". Maybe this could be the reason why it isn't excepting my recovery key. I have my username but forgotten my password. Only if I could remember my password???? :((((( Link to comment Share on other sites More sharing options...
Mercury Posted May 17, 2017 Share Posted May 17, 2017 @Required I am going through the issue now and have some ideas. There seems to be some with similar issues on this post: I sent you a PM to start a more in depth process Link to comment Share on other sites More sharing options...
Required Posted May 17, 2017 Author Share Posted May 17, 2017 Picnik, I spoke to a friend who has his secret key, he told me it was 29 characters which is different to my recovery key which has 32 characters also I've written 0 or o? Can't remember if they are number "0" or the letter "o". Maybe this could be the reason why it isn't excepting my recovery key. I have my username but forgotten my password. Only if I could remember my password???? :((((( Link to comment Share on other sites More sharing options...
Required Posted May 17, 2017 Author Share Posted May 17, 2017 Mercury, It's 01:19am (morning) I'm shattered at the moment i went into gatehub - rippletrade migration I entered a few passwords it kept saying wrong username or password entered. Then finally I must of entered the correct password - it stated "This account has been migrated. Access your account on gatehub.net" im lost from here?? It doesn't allow me to enter when I go to gatehub. my eyes are about to shut I'm absolutely shattered. Link to comment Share on other sites More sharing options...
Mercury Posted May 17, 2017 Share Posted May 17, 2017 6 minutes ago, Required said: Mercury, It's 01:19am (morning) I'm shattered at the moment i went into gatehub - rippletrade migration I entered a few passwords it kept saying wrong username or password entered. Then finally I must of entered the correct password - it stated "This account has been migrated. Access your account on gatehub.net" im lost from here?? It doesn't allow me to enter when I go to gatehub. my eyes are about to shut I'm absolutely shattered. Gotta love different time zones. I will PM you for later then Link to comment Share on other sites More sharing options...
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