The selected amount cannot be exchanged at the current rate.

[bruinzz]

I am trying to exchange ETH and BTC for XRP. I am getting an error message saying "The selected amount cannot be exchanged at the current rate." How do I get the exchange to go through from ETH and BTC to XRP? Help please!

[Eik]

Where are you trading?

It has probably to do with an issue that is being worked on as we speak.

[bruinzz]

I am trading on Gatehub.

[Eik]

 

[bruinzz]

Thank you for the info. Very helpful. I thought I was going crazy.

[enej]

5 minutes ago, bruinzz said:

Thank you for the info. Very helpful. I thought I was going crazy.

Use Trade page instead and it should work. Exchange page pulls data from the Data API which is currently not up to date.

[bruinzz]

Hi, sorry I am new to this. How do I use the Trade page to exchange ETH and BTC to XRP?

Edited May 16, 2017 by bruinzz

[bruinzz]

I can't seem to trade ETH and BTC to XRP on the Exchange page in Gatehub. I've been trying for hours. I am trying to trade ETH and BTC to XPR on Trade page in Gatehub, but I don't know how to work the Trade page. Help! Please!