contemptx Posted May 16, 2017 Share Posted May 16, 2017 Ok, so back in 2013 I bought multiple currencies to hold, which included Ripple. However coming to now use these ripples I'm greeted with a migration system that does not recognise my details as the ripple client was depreciated sometime ago. But I know my details are correct & my address / balance are still there when checking. What I do not have though is my secret key, but surely Ripple should have a backup of this considering it was there system I created the account on? I have contacted support but I'm yet to receive a response... anyone know how long they usually take to get back? also I tried to register on there forum with multiple email addresses but I do not get the activation email? Anyone else have this issue? Link to comment Share on other sites More sharing options...
picnik Posted May 16, 2017 Share Posted May 16, 2017 I also didn't migrate to the new system. I left my XRPs untouched since 2014. And now the migration doesn't work for me - I am pretty sure I tried the right username+password. (and some variations of it). Luckily I have a secret key in a weird format (not starting with s) - it's just letters and numbers and ends with = (equals sign). Much longer than the usual "s..." secret key that is mentioned everywhere! Looks like a Base52 or Base64 encoded text. Can somebody help me? About registering on Ripple Forum: Check your SPAM / Junk email folder for your activation emails, they might be there. Link to comment Share on other sites More sharing options...
contemptx Posted May 16, 2017 Author Share Posted May 16, 2017 There are a few others in the same boat: It seems that those of us on ripple.com/client (before: rippletrade) accounts have no way to migrate or recover our accounts, which considering we created our accounts on ripples systems and they changed them, for them not to include a way for us to migrate is like a bank saying "hey we upgraded our banking systems and you no longer have access to your funds" I know what my username & password is for the wallet & I possibly have a backup of the ripple-wallet.txt on my old machine which I will be checking for, but based on other threads even if we know this secret key, we have no way to use it. I have around 30,000 ripple in my account, and im willing to give 10,000 of them to anyone that can get at them Link to comment Share on other sites More sharing options...
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