Deposit BTC to Gatehub wallet

[th_]

Hi everybody,

I've sent 1,375 BTC to Gatehub wallet 2,5 hours ago. They're still not deposited, despite there are 17 confirmations on the bitcoin network.

https://btc.blockr.io/tx/info/74222b1b48bd8ccc352f00ac7aac37bb23808414cd6deb0a87da1bca8d8915d8

GateHub deposit page says: "Your deposit will take up to one hour to complete" (which is obviously not true).

Support is not responding.

Does anybody know what's the current wait time? Does Gatehub face any issues?

Edited May 16, 2017 by th_

[th_]

Just got it along with a response from support.

[artpope007]

I had the same issue and missed a few opportunities.  I love the service, but the glitches....the glitches....ohhhh the glitchesss