tristanmay Posted May 15, 2017 Share Posted May 15, 2017 Hi all, I sent some Ethereum through Shapeshift and onto my Gatehub wallet last Thursday and it still hasn't shown up. The order number is 8a294452-1219-48f2-b232-cd0994865f82. The transaction left Shapeshift successfully (see attached) but I am wondering where it is now. I sent a Litecoin transaction across after this and it appeared instantaneously. Anyone help here? The wallet address it is supposed to have got to is rpXQECBnVwUcEmijYfSVum7tbn8UZYX4sc. Many thanks for any assistance. Triss Link to comment Share on other sites More sharing options...
Woestekip Posted May 15, 2017 Share Posted May 15, 2017 You must contact support of Shapeshift.io about that. Shapeshift.io has some issues. But they solve issue always. Link to comment Share on other sites More sharing options...
JackTheRippler Posted May 15, 2017 Share Posted May 15, 2017 I checked that wallet address and on 2017-05-12 the address received 520.87 XRP, so in total the wallet now has 1365.78 XRP. I don't know if it's the amount you bought on ShapeShift though. If it's correct then it could just be GateHub having problems at the moment and not show you the current balance. If the above wasn't the ShapeShift payment then you should contact ShapeShift's support as the XRPs weren't sent. Link to comment Share on other sites More sharing options...
namini Posted May 15, 2017 Share Posted May 15, 2017 (edited) What happen when you click on "See it on the blockchain". Do you have a transaction hash? or in email? Edited May 15, 2017 by namini Link to comment Share on other sites More sharing options...
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