gatehub - buy order removed EUR from my wallet??

[razorsharp192]

Hi all

I've created a buy order to buy EURO by mistake, as I meant to buy XRP, however when i've created it it's removed the amount of EURO I type in from my wallet. I now have no EURO in my wallet despite creating a buy order to buy EURO, not sell it!

How do I get my money back?

Help!!

Edited May 12, 2017 by razorsharp192

[Guest]

Can you give more details about the transaction? (transaction ID, wallet/exchange used)

[razorsharp192]

 

was on gatehub, wallet is just the standard wallet (not trading)

Edited May 12, 2017 by razorsharp192

[vickyhunter]

Go to your Wallet -> Transactions -> Cancel Open Order

-V

[razorsharp192]

2 minutes ago, vickyhunter said:

Go to your Wallet -> Transactions -> Cancel Open Order

-V

there no open orders showing...

[razorsharp192]

the transaction couldn't have gone through either as I don't have enough XRP on my account to buy any EURO

[namini]

what is your wallet public address? Start with a r...