SBhullar Posted May 12, 2017 Share Posted May 12, 2017 Hi, Could somebody help me unlock my Gatehub EUR/USD Gateway, it has been pending for over a day. I have 20xrp in wallet also... r9bgpphHHwedc6ehqeHCxBK8tTy9WxaqZR Link to comment Share on other sites More sharing options...
namini Posted May 12, 2017 Share Posted May 12, 2017 Your wallet is already activated, you can connect up to 2 trust lines (for example Gatehub.BTC & Gatehub.USD) If you want you can also remove an empty trust line to add a new one: Pending mean if you sent identity documents, they have to verify them, it's a process taking several days. Meanwhile you can use your wallet for pure crypto trading (excluding eur & usd until they verify your documents). Link to comment Share on other sites More sharing options...
SBhullar Posted May 12, 2017 Author Share Posted May 12, 2017 12 minutes ago, namini said: Your wallet is already activated, you can connect up to 2 trust lines (for example Gatehub.BTC & Gatehub.USD) If you want you can also remove an empty trust line to add a new one: Pending mean if you sent identity documents, they have to verify them, it's a process taking several days. Meanwhile you can use your wallet for pure crypto trading (excluding eur & usd until they verify your documents). Okay thank you, so a person actually needs to physically check the ID documents then? Link to comment Share on other sites More sharing options...
namini Posted May 12, 2017 Share Posted May 12, 2017 yes and they have a lot of customers lately, you should be verified next week. Link to comment Share on other sites More sharing options...
SBhullar Posted May 12, 2017 Author Share Posted May 12, 2017 37 minutes ago, namini said: yes and they have a lot of customers lately, you should be verified next week. So if I was to deposit bitcoin into my gatehub wallet, and then exchange for XRP with the bitcoins, will that work at this moment? Link to comment Share on other sites More sharing options...
ravintolx Posted May 12, 2017 Share Posted May 12, 2017 @namini could you check if mine is already activated? rPHM67p4zrYuSmH5cL6DEfoy9YeNQViNBx Link to comment Share on other sites More sharing options...
namini Posted May 12, 2017 Share Posted May 12, 2017 @ravintolx yes your wallet is activated, you have 2 trust lines connected (Gatehub.EUR & Gatehub.BTC). If you want to add more trust lines (like Gatehub.USD) you'll need a few more XRP (5 XRP per trust line) or you can remove one of your already connected trustlines you don't use as I explaind above. Link to comment Share on other sites More sharing options...
namini Posted May 12, 2017 Share Posted May 12, 2017 37 minutes ago, SBhullar said: So if I was to deposit bitcoin into my gatehub wallet, and then exchange for XRP with the bitcoins, will that work at this moment? @SBhullar yes but note that Bitcoin seems to be slow lately 24/48h. Link to comment Share on other sites More sharing options...
seolein Posted May 12, 2017 Share Posted May 12, 2017 (edited) hi @namini would you mind to have a look at my account too ? wallet adress rw9Asfw9vUZq6r3ZeNDpeE61aBFqXoWRHv my verification is also pending.... however I sent a follow up request (to support email) yesterday to delete/disable my account as I lost my recovery key. So actually, verification process can be cancelled for now as I want to re-start with a new account and store my recovery key in a better place this time it would be much appreciated if you could assist with that.. can't wait to enjoy the full gatehub experience Edited May 12, 2017 by seolein Link to comment Share on other sites More sharing options...
namini Posted May 12, 2017 Share Posted May 12, 2017 I'm just a regular user, I don't work for Gatehub, wait for their answer Warbler and Mercury 2 Link to comment Share on other sites More sharing options...
Mercury Posted May 12, 2017 Share Posted May 12, 2017 FOR ALL NEW USERS: You can check to see if your wallet is activated at https://bithomp.com/explorer/ Bithomp also has a paypal feature to activate Warbler 1 Link to comment Share on other sites More sharing options...
Mercury Posted May 12, 2017 Share Posted May 12, 2017 1 hour ago, namini said: I don't work for Gatehub Should add that to your name namini 1 Link to comment Share on other sites More sharing options...
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