Gatehub - Verified ID and Number but wallet 'pending'

[SBhullar]

Hi, 

Could somebody help me unlock my Gatehub EUR/USD Gateway, it has been pending for over a day. I have 20xrp in wallet also...

r9bgpphHHwedc6ehqeHCxBK8tTy9WxaqZR

 

[namini]

Your wallet is already activated, you can connect up to 2 trust lines (for example Gatehub.BTC & Gatehub.USD)

If you want you can also remove an empty trust line to add a new one:

 

Pending mean if you sent identity documents, they have to verify them, it's a process taking several days. Meanwhile you can use your wallet for pure crypto trading (excluding eur & usd until they verify your documents).

[SBhullar]

12 minutes ago, namini said:

Your wallet is already activated, you can connect up to 2 trust lines (for example Gatehub.BTC & Gatehub.USD)

If you want you can also remove an empty trust line to add a new one:

 

Pending mean if you sent identity documents, they have to verify them, it's a process taking several days. Meanwhile you can use your wallet for pure crypto trading (excluding eur & usd until they verify your documents).

Okay thank you, so a person actually needs to physically check the ID documents then?

[namini]

yes and they have a lot of customers lately, you should be verified next week.

[SBhullar]

37 minutes ago, namini said:

yes and they have a lot of customers lately, you should be verified next week.

So if I was to deposit bitcoin into my gatehub wallet, and then exchange for XRP with the bitcoins, will that work at this moment?

[ravintolx]

@namini could you check if mine is already activated?

rPHM67p4zrYuSmH5cL6DEfoy9YeNQViNBx

[namini]

@ravintolx

yes your wallet is activated, you have 2 trust lines connected (Gatehub.EUR & Gatehub.BTC). If you want to add more trust lines (like Gatehub.USD) you'll need a few more XRP (5 XRP per trust line) or you can remove one of your already connected trustlines you don't use as I explaind above.

[namini]

37 minutes ago, SBhullar said:

So if I was to deposit bitcoin into my gatehub wallet, and then exchange for XRP with the bitcoins, will that work at this moment?

@SBhullar yes but note that Bitcoin seems to be slow lately 24/48h.

[seolein]

hi @namini

would you mind to have a look at my account too ?

wallet adress rw9Asfw9vUZq6r3ZeNDpeE61aBFqXoWRHv

my verification is also pending.... however I sent a follow up request (to support email) yesterday to delete/disable my account as I lost my recovery key.

So actually, verification process can be cancelled for now as I want to re-start with a new account and store my recovery key in a better place this time

 it would be much appreciated if you could assist with that.. can't wait to enjoy the full gatehub experience   

 

Edited May 12, 2017 by seolein

[namini]

I'm just a regular user, I don't work for Gatehub, wait for their answer

 

[Mercury]

FOR ALL NEW USERS:

You can check to see if your wallet is activated at https://bithomp.com/explorer/

Bithomp also has a paypal feature to activate

[Mercury]

1 hour ago, namini said:

I don't work for Gatehub

 

Should add that to your name