francescocuzzocr Posted May 11, 2017 Share Posted May 11, 2017 Hello, i have a ripple wallet and i can not retrieve it because i do not have for the secret key. How can i recover it? Inviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
namini Posted May 11, 2017 Share Posted May 11, 2017 well if it was a rippletrade account and you still have your login / password you can import it in Gatehub, check this faq: https://ripple.com/files/rt_migration_faq.pdf Link to comment Share on other sites More sharing options...
francescocuzzocr Posted May 11, 2017 Author Share Posted May 11, 2017 well if it was a rippletrade account and you still have your login / password you can import it in Gatehub, check this faq:https://ripple.com/files/rt_migration_faq.pdfInviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
francescocuzzocr Posted May 11, 2017 Author Share Posted May 11, 2017 I tried but when retrieving the wallet I ask for the secret code. could be ? Or can not I?Inviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
namini Posted May 11, 2017 Share Posted May 11, 2017 If you still have your rippletrade login / password you don't need to have the secret key. Just take time to read the pdf, not just 5 minutes, and on a computer not on a phone.. https://ripple.com/files/rt_migration_faq.pdf Link to comment Share on other sites More sharing options...
francescocuzzocr Posted May 11, 2017 Author Share Posted May 11, 2017 Thank you so much , if you want my telefone number for make me instruction write me on Inviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
namini Posted May 11, 2017 Share Posted May 11, 2017 (edited) don't share private informations on a public forum, I suggest you edit your post and remove your phone number. Edited May 11, 2017 by namini Link to comment Share on other sites More sharing options...
bati Posted May 11, 2017 Share Posted May 11, 2017 Helo if my account nt verified in gatehub can i transfer ripple in btc from shapeshiftSent from my SM-J500FN using Tapatalk Link to comment Share on other sites More sharing options...
namini Posted May 11, 2017 Share Posted May 11, 2017 yes, you only need to verify identity for USD or EUR Link to comment Share on other sites More sharing options...
bati Posted May 12, 2017 Share Posted May 12, 2017 yes, you only need to verify identity for USD or EURHmmm how to verify USD or EUR my account its on pending ???Sent from my SM-J500FN using Tapatalk Link to comment Share on other sites More sharing options...
namini Posted May 12, 2017 Share Posted May 12, 2017 Pending mean if you sent identity documents, they have to verify them, it's a process taking several days. Meanwhile you can use your wallet for pure crypto trading (excluding eur & usd until they verify your documents). So yes you can deposit btc from shapeshift, you don't have to wait. Link to comment Share on other sites More sharing options...
francescocuzzocr Posted May 17, 2017 Author Share Posted May 17, 2017 Helo if my account nt verified in gatehub can i transfer ripple in btc from shapeshiftSent from my SM-J500FN using TapatalkI Don't remember my ripple refund address. How can i recover it?Inviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
Mercury Posted May 17, 2017 Share Posted May 17, 2017 14 hours ago, francescocuzzocr said: I Don't remember my ripple refund address. How can i recover it? Inviato dal mio iPhone utilizzando Tapatalk Did you read the pdf that @namini linked to? There was options for Ripple client users to recover Ripple Address Link to comment Share on other sites More sharing options...
francescocuzzocr Posted May 18, 2017 Author Share Posted May 18, 2017 Did you read the pdf that [mention=14]namini[/mention] linked to? There was options for Ripple client users to recover Ripple AddressYes, but says he does not know username Or passwordInviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
francescocuzzocr Posted May 18, 2017 Author Share Posted May 18, 2017 Pending mean if you sent identity documents, they have to verify them, it's a process taking several days. Meanwhile you can use your wallet for pure crypto trading (excluding eur & usd until they verify your documents). So yes you can deposit btc from shapeshift, you don't have to wait.I CAN NOT OVERCOME THIS OBSTACLE. CLICKING SEND SMS DOES NOT GET ME ANYTHINGInviato dal mio iPhone utilizzando Tapatalk Link to comment Share on other sites More sharing options...
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