Gatehub 5th Not Showing Bitcoin

[btald1331]

I sent bitcoin from my Bitstamp account to my Gatehub account, the transaction is on the block chain and shows complete on Bitstamp's end. However the funds are not in my gatehub account? 

[MBi]

@btald1331 thank you for the post. A number of members have been reporting issues with GateHub. You are not alone. Sit tight and lets hope for some communication from them soon.

 

[cmbartley]

They batch their bitcoin disbursements to individual gatehub accounts so my guess is that they are busy focusing on rebalancing the servers which is delaying distributions etc. You can be assured that they are highly motivated to address all the issues 

[MBi]

@cmbartley I don't doubt it. Communication would be appropriate for the amount of time we are talking here. 

[btald1331]

I also doubt it. I'm pretty disappointed with their service especially because I wanted to make a trade into XRP at a specific price point. I'm going to have to permanently switch to Bitstamp or other alternative once I get my funds. 

[btald1331]

As an update, I still haven't been credited my bitcoin. It's been over 7 hours. @gatehub

[namini]

Don't expect your btc before 24h, it's not only gatehub, bitcoin is super slow depending on the fee you pay.