btald1331 Posted May 9, 2017 Share Posted May 9, 2017 I sent bitcoin from my Bitstamp account to my Gatehub account, the transaction is on the block chain and shows complete on Bitstamp's end. However the funds are not in my gatehub account? MBi 1 Link to comment Share on other sites More sharing options...
MBi Posted May 9, 2017 Share Posted May 9, 2017 @btald1331 thank you for the post. A number of members have been reporting issues with GateHub. You are not alone. Sit tight and lets hope for some communication from them soon. Link to comment Share on other sites More sharing options...
cmbartley Posted May 9, 2017 Share Posted May 9, 2017 They batch their bitcoin disbursements to individual gatehub accounts so my guess is that they are busy focusing on rebalancing the servers which is delaying distributions etc. You can be assured that they are highly motivated to address all the issues Link to comment Share on other sites More sharing options...
MBi Posted May 9, 2017 Share Posted May 9, 2017 @cmbartley I don't doubt it. Communication would be appropriate for the amount of time we are talking here. Link to comment Share on other sites More sharing options...
btald1331 Posted May 9, 2017 Author Share Posted May 9, 2017 I also doubt it. I'm pretty disappointed with their service especially because I wanted to make a trade into XRP at a specific price point. I'm going to have to permanently switch to Bitstamp or other alternative once I get my funds. Link to comment Share on other sites More sharing options...
btald1331 Posted May 9, 2017 Author Share Posted May 9, 2017 As an update, I still haven't been credited my bitcoin. It's been over 7 hours. @gatehub Link to comment Share on other sites More sharing options...
namini Posted May 10, 2017 Share Posted May 10, 2017 Don't expect your btc before 24h, it's not only gatehub, bitcoin is super slow depending on the fee you pay. Link to comment Share on other sites More sharing options...
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