KraevMD Posted May 9, 2017 Share Posted May 9, 2017 Dear all, Before starting I want to tel that I searched the page and found nothing that`s why I write! I created desktop ripple wallet- with all the security code and pass.... Next when I log out and try to log in the rippex wallet says that password is incorrect.... I tried two times the second time I even COPIED the password and the result was the same.... ??? Any help Link to comment Share on other sites More sharing options...
pucksterpete Posted May 9, 2017 Share Posted May 9, 2017 make sure on the desktop wallet the path is correct where the wallet file was created Link to comment Share on other sites More sharing options...
escapefrom3dom Posted May 14, 2017 Share Posted May 14, 2017 On 09.05.2017 at 5:51 PM, KraevMD said: Dear all, Before starting I want to tel that I searched the page and found nothing that`s why I write! I created desktop ripple wallet- with all the security code and pass.... Next when I log out and try to log in the rippex wallet says that password is incorrect.... I tried two times the second time I even COPIED the password and the result was the same.... ??? Any help if u got the secret key saved u can remove the current blocked (by lost password) account and create a new one with ur saved secret key. Link to comment Share on other sites More sharing options...
berlioz Posted May 15, 2017 Share Posted May 15, 2017 Got the same problem. Installed the wallet, bought some ripple, logged out. On log back in, it appears there is no wallet file anywhere to access. I didn't move anything after the creation of the account. Can anyone tell me what these files look like so I can do a search? Link to comment Share on other sites More sharing options...
namini Posted May 15, 2017 Share Posted May 15, 2017 (edited) For Rippex: Default wallet name (unless you change it) when you create one is "wallet" with no file extension. On my computer default folder where wallet is saved is : C:\Program Files\Ripple Desktop Wallet Make backup and use antivirus! Edited May 15, 2017 by namini Link to comment Share on other sites More sharing options...
SterlingBaxter Posted May 15, 2017 Share Posted May 15, 2017 Hi, not sure if this is too late but.....select 'create account with secret key' - enter secret key and off you go with the rest. Had me stumped as well, looking for a file on my pc which I couldn't find Link to comment Share on other sites More sharing options...
namini Posted May 15, 2017 Share Posted May 15, 2017 (edited) @SterlingBaxter as long as you have secret key, the wallet file is not important. You can create another local wallet by importing your secret key again. It would only be annoying if someone access your hard drive (example you sell your pc) and find your old wallet and try to decrypt it. Btw, always use an antivirus, and better store your secret key safe on a device not connected to the internet or better printed on paper. Edited May 15, 2017 by namini SterlingBaxter 1 Link to comment Share on other sites More sharing options...
berlioz Posted May 15, 2017 Share Posted May 15, 2017 Thanks for the ideas. This was created on the mac OS version. Not sure if that had a role in the file being hidden or not created normally, or it ending up somewhere strange. Literally made the wallet, deposited some ripple, and on first log back in, with the file selection button showing the wallet file name I chose, it simply could not locate it, and the directory also appears empty. During my log-in I unfortunately copied over the secret key with addresses while doing some buying and didn't realize I had not had a chance to copy the secret key anywhere again. That's why finding the file is more crucial in this case. Fortunately I didn't make my major buy although it was still a few thousand ripple that I may now get to watch for eternity sitting there Secret Key lesson learned If all else fails I may make a video to show the rippex team as it doesn't matter how many new installs, or new accounts I make, the result is the same. Link to comment Share on other sites More sharing options...
SlyCrypto Posted May 19, 2017 Share Posted May 19, 2017 Hi everyone, I found this place to get Rippex : https://rippex.net/carteira-ripple.php#/ Is it a trusted place to get it ? Thanks! p14413 1 Link to comment Share on other sites More sharing options...
p14413 Posted May 19, 2017 Share Posted May 19, 2017 5 minutes ago, SlyCrypto said: Is it a trusted place to get it ? yes. also make sure your wallet file is kept safe and backed up. Link to comment Share on other sites More sharing options...
SlyCrypto Posted May 19, 2017 Share Posted May 19, 2017 5 minutes ago, p14413 said: yes. also make sure your wallet file is kept safe and backed up. Thanks! Link to comment Share on other sites More sharing options...
p14413 Posted May 19, 2017 Share Posted May 19, 2017 Just now, SlyCrypto said: Thanks! your welcome! Link to comment Share on other sites More sharing options...
Remco86 Posted June 7, 2017 Share Posted June 7, 2017 I got the exact same problem. Link to comment Share on other sites More sharing options...
RafOlP Posted June 7, 2017 Share Posted June 7, 2017 On 2017-5-15 at 7:35 PM, berlioz said: Thanks for the ideas. This was created on the mac OS version. Not sure if that had a role in the file being hidden or not created normally, or it ending up somewhere strange. Literally made the wallet, deposited some ripple, and on first log back in, with the file selection button showing the wallet file name I chose, it simply could not locate it, and the directory also appears empty. During my log-in I unfortunately copied over the secret key with addresses while doing some buying and didn't realize I had not had a chance to copy the secret key anywhere again. That's why finding the file is more crucial in this case. Fortunately I didn't make my major buy although it was still a few thousand ripple that I may now get to watch for eternity sitting there Secret Key lesson learned If all else fails I may make a video to show the rippex team as it doesn't matter how many new installs, or new accounts I make, the result is the same. Hello, we had a user reporting this problem who was able to solve the issue by showing hidden files in macHD. He prevented this from happening again by choosing another location to save the wallet. namini and Mercury 2 Link to comment Share on other sites More sharing options...
Great7White Posted June 20, 2017 Share Posted June 20, 2017 On 5/15/2017 at 0:26 AM, escapefrom3dom said: if u got the secret key saved u can remove the current blocked (by lost password) account and create a new one with ur saved secret key. I did that and it gave me a totally new account. Says I have to sent some xrp to it to activate it again. Is there a way to restore the old account? Link to comment Share on other sites More sharing options...
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