Kraken Trouble!

[Zerper1]

I use Kraken as a gateway because they are domestic (US) and wire transfers are faster and cheaper. BUT, now, I cannot withdraw or deposit funds. That part of the site appears to be down. I know two other people who are having major issues as well. Does anyone else know what's going on? I've opened a support ticket but haven't heard back yet.

[Artificer]

Confirmed. I can't get to my funding/withdrawal page either. They are friendly to work with, but a little slow in response time to support tickets.

[Zerper1]

I just got this email from support. They claim it's a known issue. I'm going back to Bitstamp as my entry point for now.

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Eliah (Kraken Support)

May 8, 06:53 PDT

Hi there,

Eliah from the Kraken Client Engagement Team here. Thank you for your patience in receiving an update on this issue.

Sorry to hear about the issue you are having with the funding-pages being inaccessible. We are aware of the issue, troubleshooting and working to resolve it. Please be patient while we troubleshoot and work to resolve this.

Thank you for your understanding and patience.

If this message resolved your inquiry or if your inquiry has been resolved in the mean time, there is no need to reply to this ticket.

Best regards,

Eliah,
Kraken Client Engagement

Please note that support is backlogged at the moment. Our ticket numbers increased fivefold over the past weeks and we are doing our best to catch up and resolve the situation. We are sorry for the inconvenience.