dimasta7172 Posted June 22 Share Posted June 22 hello everyone, I use a trust wallet and from time to time I replenished my wallet with a litle xrp. Today I wanted to withdraw my xrp but got an error: master key is disabled. Please help me, someone. Also i dont remember my secret key. Link to comment Share on other sites More sharing options...
deBereboot Posted June 22 Share Posted June 22 1 hour ago, dimasta7172 said: hello everyone, I use a trust wallet and from time to time I replenished my wallet with a litle xrp. Today I wanted to withdraw my xrp but got an error: master key is disabled. Please help me, someone. Also i dont remember my secret key. In that case, i‘ll pray for you.. Link to comment Share on other sites More sharing options...
at3n Posted June 23 Share Posted June 23 14 hours ago, dimasta7172 said: hello everyone, I use a trust wallet and from time to time I replenished my wallet with a litle xrp. Today I wanted to withdraw my xrp but got an error: master key is disabled. Please help me, someone. Also i dont remember my secret key. Had you ever successfully withdrawn before? Link to comment Share on other sites More sharing options...
dimasta7172 Posted June 23 Author Share Posted June 23 In 2019 I took out. But then I only replenished my xrp address and did not withdraw xrp. Almost every month I replenished by 10 xrp. Link to comment Share on other sites More sharing options...
at3n Posted June 25 Share Posted June 25 I'm sorry but it's very unlikely that you will be able to access your XRP. If the master key is disabled unexpectedly it usually means that the walled has been hacked/scammed. If you attempted to register for any XRP airdrops or giveaways or similar recently, it's likely that it was a scam that has robbed you. When the master key is disabled, you are locked out of your account. In case it is a bug with your Trust Wallet, you should be able to export the recovery phrase from Trust Wallet and import it into any other wallet, to check if it works there. However this is very unlikely to fix it, I'm afraid. If you want to post your public address here, or message it to me privately, we can take a look to verify if the master key was disabled, then at least you will know. Link to comment Share on other sites More sharing options...
hcivortepanna Posted July 3 Share Posted July 3 On 6/25/2023 at 5:53 PM, at3n said: If the master key is disabled unexpectedly it usually means that the walled has been hacked/scammed. If you attempted to register for any XRP airdrops or giveaways or similar recently, it's likely that it was a scam that has robbed you. When the master key is disabled, you are locked out of your account. Still not understanding quite XRP, I have just a short question: how can the master key be disabled "unexpectedly"? By the wallet owner? It just sounds scary to me. Link to comment Share on other sites More sharing options...
BillyOckham Posted July 3 Share Posted July 3 6 hours ago, hcivortepanna said: Still not understanding quite XRP, I have just a short question: how can the master key be disabled "unexpectedly"? By the wallet owner? It just sounds scary to me. Unexpected to the owner. Because the scammer somehow got the owner to provide the key. Or installed software that stole the key. The user is ALWAYS the weak link. Link to comment Share on other sites More sharing options...
hcivortepanna Posted July 3 Share Posted July 3 My I just ask a question more, because I am new in XRP: if we skip the scammer possibility, can user by some action in own wallet disable the master key? Is it something that a normal use of wallet can happen? Link to comment Share on other sites More sharing options...
BillyOckham Posted July 3 Share Posted July 3 6 minutes ago, hcivortepanna said: My I just ask a question more, because I am new in XRP: if we skip the scammer possibility, can user by some action in own wallet disable the master key? Is it something that a normal use of wallet can happen? Please feel free to ask anything. Someone here will generally try to help. Generally no. To disable a masterkey you need to create a special transactional that most users do not know how to do. Different wallets have different capabilities so some may have the capability to make such a transaction and others won’t even have the capability. But I assume the reason you are asking is to see if it could have accidentally happened somehow. No chance of that at all. If a non-technical user has their accounts master key disabled it is almost always a crook doing it to them and essentially stealing their funds. Sorry that it has happened to you. hcivortepanna 1 Link to comment Share on other sites More sharing options...
hcivortepanna Posted July 3 Share Posted July 3 Thanks for that, good to hear it is not so easy to do. No, it didn't happen to me. Link to comment Share on other sites More sharing options...
BillyOckham Posted July 3 Share Posted July 3 12 minutes ago, hcivortepanna said: Thanks for that, good to hear it is not so easy to do. No, it didn't happen to me. Ah, sorry I misunderstood. Just generally…. The biggest risk by far is that a user is tricked into giving their private key away. The next risk is clicking on a legitimate seeming link that actually isn’t. Another risk is cellphone or laptop cameras seeing your private keys. Another is sending coins in one lump. Always do a small test transfer first. Hope that was of some small help. Link to comment Share on other sites More sharing options...
BillyOckham Posted July 4 Share Posted July 4 Also I should add…. Ripple will never be doing a giveaway. If ever you see a “send some, get back more” deal (for any crypto coin) then you can be sure it’s a con. StrangeDays and hcivortepanna 2 Link to comment Share on other sites More sharing options...
jbjnr Posted July 4 Share Posted July 4 12 hours ago, BillyOckham said: The user is ALWAYS the weak link. That's not strictly true. There were a number of incidents on different blockchains (including bitcoin if I recall correctly) that were down to the polynonce hack. (pause for a moment whilst googliing it, here ... https://research.kudelskisecurity.com/2023/03/06/polynonce-a-tale-of-a-novel-ecdsa-attack-and-bitcoin-tears/) In essence, when a wallet is signed many times, it turns out sometimes the key can be derived from the signed transactions and (mostly) older wallets were susceptible (due to derivation methods of keys). The USER did nothing wrong in those cases (other than not knowing about certain vulnerabilities and therefore not moving funds to a new wallet). PlanK and BillyOckham 2 Link to comment Share on other sites More sharing options...
BillyOckham Posted July 4 Share Posted July 4 2 hours ago, jbjnr said: That's not strictly true. There were a number of incidents on different blockchains (including bitcoin if I recall correctly) that were down to the polynonce hack. (pause for a moment whilst googliing it, here ... https://research.kudelskisecurity.com/2023/03/06/polynonce-a-tale-of-a-novel-ecdsa-attack-and-bitcoin-tears/) In essence, when a wallet is signed many times, it turns out sometimes the key can be derived from the signed transactions and (mostly) older wallets were susceptible (due to derivation methods of keys). The USER did nothing wrong in those cases (other than not knowing about certain vulnerabilities and therefore not moving funds to a new wallet). True dat. I’d forgotten about that happening. It was a bit shocking at the time. At first (if I recall correctly,) it was thought the chain may have been to blame, but as you say, it turned out to be the older style of key derivation in certain wallets. I do not understand the technical details though. But as a general principal of anyone on here saying their funds were stolen…. it’s almost always the user. And the user is the weakest link. Having written screens of warnings repeatedly ignored by users…. I guess I’m a little PTSD about it. Link to comment Share on other sites More sharing options...
hcivortepanna Posted July 5 Share Posted July 5 On 7/4/2023 at 2:43 AM, BillyOckham said: Also I should add…. Ripple will never be doing a giveaway. If ever you see a “send some, get back more” deal (for any crypto coin) then you can be sure it’s a con. Thanks. I still don't have any yet, but maybe soon. Good you have mention it! I have seen in social media "drop your wallet" for some giveaways, but I suspect nobody gives anything away... BillyOckham 1 Link to comment Share on other sites More sharing options...
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