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Gatehub Bitcoin got approval but it does not show up in my wallet


bydontknow

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2 minutes ago, kanaas said:

No poor service @gatehub rather @bitcoin 

We will update our deposit interface with low fee warning to prevent such cases in the future.

@kanaas and @naminithank you for assisting here.

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1 minute ago, gregor said:

We will update our deposit interface with low fee warning to prevent such cases in the future.

Can you do the same for (very) slow bank and SWIFT wiring transfers ? :) 

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Just now, kanaas said:

Can you do the same for (very) slow bank and SWIFT wiring transfers ? :) 

:D

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As previously said we have to wait for bitcoin network to decide about the transaction. I don't have the power over that. I am sorry you will have to wait. 

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5 hours ago, gregor said:

As previously said we have to wait for bitcoin network to decide about the transaction. I don't have the power over that. I am sorry you will have to wait. 

@gregor I'm having the same issue as the OP, however, I"m still relatively new to this whole thing.  Coinbase shows my transaction as complete with 28 confirmations.  How many confirmations do I need before bitcoin decides about the transaction for Gatehub to push it through?

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The problem is that one of the deposit transactions is not yet confirmed and since we batch the transactions we have to wait for all of them to be confirmed. We are currently working on implementing different bitcoin processing provider which will solve this kind of an edge case. We are terribly sorry for the wait, but in this situation we can not do anything but wait.

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@gregor You're batching the transactions ???!!! I'm dying :bomb: I just sent 1btc to Gatehub just because a transaction I made earlier is unconfirmed due to low fee. What a pain to buy some xpr !

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