Is this normal??

[Marangkas]

I just transfer my xrp to safepal binance to safepal using ripple chain 45 xrp but i only received 35xrp 

[at3n]

Probably Safepal is showing you the total balance minus the Base Reserve (https://xrpl.org/reserves.html). This is the amount that you are allowed to send out of the wallet. You can see that the correct amount was received in the transaction underneath.