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Could my account been hacked??? Please help!!


nickster2k

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I just create an account at gatewayhub.net about four months ago and have not logged in since.  Today, I logged in and noticed there was payment made or sent for 353,684.18099 XRP  made to:  r4Q4t9GkgGx6TBZ4Dwmcq47YycM1zKYNNJ.

 

I did not send this amount and very confused why this has been deducted out of my account. Can someone please help me as to what went wrong?  I sure hope that my account did not get hacked.  Trasferred details is below:

 

 

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37 minutes ago, nickster2k said:

I did not send this amount and very confused why this has been deducted out of my account. Can someone please help me as to what went wrong?

@nickster2k I would recommend caution when sharing anything too specific about your activated security options over a public forum, so it might be best to try to see if Gatehub can directly provide you with more information about the login / transaction.  

@enej might be able to help you with next steps.  (If you have not done so already, I'd recommend starting a ticket with Gatehub)

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9 hours ago, nickster2k said:

I just create an account at gatewayhub.net about four months ago [...]

I don't think enej will be able to help you as he can only help you with issues related to his gateway which is called gatehub.

You might have been tricked into depositing funds into a fake gateway. In that case, the owners of that domain transferred your funds into a wallet controlled by themselves. Effectively having 'stolen' your funds. But some might say you 'gave' them your funds.

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You might want to contact Poloniex as this is the exchange that the owners of r4Q4t9GkgGx6TBZ4Dwmcq47YycM1zKYNNJ send the XRP to 'check out'.

Depending on how you fell for this 'scam', you can consider contacting the authorities too.

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