Bitcoins not showing up

[b4rps]

Hi Everybody,

I sent some bitcoin to my gatehub wallet yesterday and the transaction has been confirmed over 100 times but its still not showing in my account. Is there anything I can do to correct this?

[Sjarred]

I encountered a similar problem with my ETH transfer, a few weeks ago.  Their system is probably really swamped with the increased activities.  Try to get in touch with the GateHub people here, @enej @mazi.  Good luck.  

[Wilbur14]

15 minutes ago, Sjarred said:

I encountered a similar problem with my ETH transfer, a few weeks ago.  Their system is probably really swamped with the increased activities.  Try to get in touch with the GateHub people here, @enej @mazi.  Good luck.  

I sent Bitcoin from coinbase yesterday and it took 2 hours.

[enej]

1 hour ago, b4rps said:

Hi Everybody,

I sent some bitcoin to my gatehub wallet yesterday and the transaction has been confirmed over 100 times but its still not showing in my account. Is there anything I can do to correct this?

Hi @b4rps,

I notified GateHub Fifth about your issue. They will get back to you as soon as possible.

Kind regards,
Enej

[mazi]

@b4rps, please contact support@gatehub.net (if you haven't already) or PM me with the details of your deposit transaction and I'll have a look.

[b4rps]

Hey All,

Thanks for you help. Mazi notified me there is an issue with some bitcoin deposits being delayed. Its been a few days now and the funds are not available.

Edited May 1, 2017 by b4rps

[b4rps]

The issue has been resolved. I guess there was a delay having the bitcoin deposited but I've been informed the transaction has been processed. Thank you everyone for you help.