Gatehub Error " TecPATH_DRY"

[Morris86]

Hi, 

when I try to send a payment with Gatehub it show this error "Error tecPATH_DRY Path could not send partial amount". 

It's a month I opened the ticket and I have not yet received a response from @gatehub 

Can you help me?

Thanks!

[kanaas]

1 hour ago, Morris86 said:

Hi, 

when I try to send a payment with Gatehub it show this error "Error tecPATH_DRY Path could not send partial amount". 

It's a month I opened the ticket and I have not yet received a response from @gatehub 

Can you help me?

Thanks!

Are you trying to "Exchange" or "Trade" and between what currencies ?

[namini]

What are you trying to send XRP, BTC?

I found a similar post:

https://www.xrpchat.com/topic/2753-ripple-send-error/

[tulo]

It can happen for various motivations. We need more info to help you.

BTW @enej, I think it would be a good idea to show a different message to users when TECpath_dry occurs. It's a bit scary that way, but instead if you write something like "insufficient funds", or "try to lower the amount you're willing to send" it becomes a better experience for the clients  

[Morris86]

Hi! and thanks for the many answers! This happens when I try to make a payment from XRP to BTC address (jaxx wallet)...it show when i try to insert any number...

[namini]

I don't know if it's necessary, but do you have Gatehub Fifth BTC enabled?
Do you use the correct page / tab like this screenshot?
Did you try with a smaller amount? (you can't withdraw wallet base reserve 20 XRP + 5 XRP per gateway connected)
Did you try on a desktop browser?

[Morris86]

Ok I solved, I left a small amount of xrp in the wallet, as suggested by you. Surely at the user could be shown a bit more specific error. Thank you.

[namini]

nice! Agree with a more explicit error message @enej

[tkp67]

I am getting the same error and have over 50 ripple left in wallet

[JoelKatz]

I am getting the same error and have over 50 ripple left in wallet

You might have more owned objects (gateways, offers). The reserve goes up 5 XRP for each. You can cancel/remove them to reduce the reserve.

Sent from my SM-G930F using Tapatalk

[Diginewbie]

Thanks for all your help everyone.  I finally had my verification approved.  Now I have a question.  On left hand side of my home page it has a button that says select gateway?  It gives me options of several currencies?  I thought gatehub was my gateway?  Should I select U.S.D, Bitcoin?

[CRJ]

Hello everybody, I'm new to this forum and I posted a similar issue but I'm still confused.  Please help, CRJ

I'm having trouble sending payment from Gatehub to Coinbase.   I will list the steps I have taken below.   I would really appreciate a timely response.  Thank you, CRJ

           1)  I clicked on Send Payment

           2) Send Payment window pops up and I clicked on BITCOIN tab.

           3) I "Send to" my Coinbase BTC Wallet address and type in 0.05 BTC.  "Pay with" 373.133 XRP.  Then clicked "Next step."       

           4) Another Send Payment window pops up for me to "Confirm."  However, "Amount to be delivered" and "Withdrawal fee" have no values in front of BTC.   "Ripple Network Fee" has a value                  of 0.0081 XRP.  I clicked "Confirm" and received the following message.  "Error tecPATH Dry Path could not send partial amount.

             *** Am I suppose to link wallets?  Does this have anything to do with gateway?  Please help