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Gatehub drama


Scooty
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For the last week I have been able to login to gatehub but it always freezes and closes my browser down. I use google chrome ( latest version) and did the web socket test and all looks great. Tried using three different internet connections so it's not that.

its always been extremely slow but now it does nothing, not very good when you want to buy/sell, or anything for that matter. 

anyone else have this type of problem? 

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2 hours ago, Scooty said:

For the last week I have been able to login to gatehub but it always freezes and closes my browser down. I use google chrome ( latest version) and did the web socket test and all looks great. Tried using three different internet connections so it's not that.

its always been extremely slow but now it does nothing, not very good when you want to buy/sell, or anything for that matter. 

anyone else have this type of problem? 

@enej should be able to give you a hand with this one. 

 

7 minutes ago, Ripplebomb said:

DO NOT use Gatehub they stoled my money about 0.8 BTC and they don't even care!! Please move all your money to another wallet, Gatehub is worst wallet I've ever used.

Gatehub have an excellent reputation on this site. Why do I feel like you're not providing the whole story and in fact it's something you've done wrong or you're a troll?

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21 minutes ago, Ripplebomb said:

DO NOT use Gatehub they stoled my money about 0.8 BTC and they don't even care!! Please move all your money to another wallet, Gatehub is worst wallet I've ever used.

Maybe I would move out of gatehub if I could but the damn thing completely freezes as soon as I login.:JC_out_cold:

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15 minutes ago, xrpwizard said:

@enej should be able to give you a hand with this one. 

 

Gatehub have an excellent reputation on this site. Why do I feel like you're not providing the whole story and in fact it's something you've done wrong or you're a troll?

Hopefully he will @enej

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3 hours ago, xrpwizard said:

@enej should be able to give you a hand with this one. 

 

Gatehub have an excellent reputation on this site. Why do I feel like you're not providing the whole story and in fact it's something you've done wrong or you're a troll?

Well I've been trading on Gatehub for about 4 Years now. Couple of days ago I was trading to get some BTC with my XRP thru Gatehub fifth gateway and I've been trading for a long time on Gatehub but this time out of no where I got the BTC I was buying thru Snapswap and just an small portion true Bitstamp and since this never happened to me that I get the BTC's that I'm buying thru an spesific gateway insted getting it from two different gateways that I have no orders in. Snapswap gateway is no longer honers their IOU's but I didn't know that since I wasn't trading on Gatehub for about a year and their BTC-XRP exchange rate is ridiculously low. I contacted the customer service and they told me the rippling is on which I never did turn it on ( I don't even know how to turn it on!) and that's why I got the BTC I was buying in different Gateways. The customer service told me Snapswap no longer honors their IOU's so I had to sell my 0.77 BTC for about roughly 4000XRP  so Basicly I had about 0.9 BTC in my account and now I have about 0.2BTC. I'm just wondering why do they still have the Snapswap since they know they don't honor their IOU's Their job is to protect their customers so it is ridiculous to still do buisness with them and let the trades go thru Snapswap gateway. BTW when I click on the remove trust for Snapswap gateway it tells me trust removed but I still have it and I won't go away! The rippling is off on Snapswap so it shouldn't have bought the BTC from them as I told u in 4 years of trading on Gatehub I never had an order to get filled on a different Gateway!

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40 minutes ago, Ripplebomb said:

Well I've been trading on Gatehub for about 4 Years now. Couple of days ago I was trading to get some BTC with my XRP thru Gatehub fifth gateway and I've been trading for a long time on Gatehub but this time out of no where I got the BTC I was buying thru Snapswap and just an small portion true Bitstamp and since this never happened to me that I get the BTC's that I'm buying thru an spesific gateway insted getting it from two different gateways that I have no orders in. Snapswap gateway is no longer honers their IOU's but I didn't know that since I wasn't trading on Gatehub for about a year and their BTC-XRP exchange rate is ridiculously low. I contacted the customer service and they told me the rippling is on which I never did turn it on ( I don't even know how to turn it on!) and that's why I got the BTC I was buying in different Gateways. The customer service told me Snapswap no longer honors their IOU's so I had to sell my 0.77 BTC for about roughly 4000XRP  so Basicly I had about 0.9 BTC in my account and now I have about 0.2BTC. I'm just wondering why do they still have the Snapswap since they know they don't honor their IOU's Their job is to protect their customers so it is ridiculous to still do buisness with them and let the trades go thru Snapswap gateway. BTW when I click on the remove trust for Snapswap gateway it tells me trust removed but I still have it and I won't go away! The rippling is off on Snapswap so it shouldn't have bought the BTC from them as I told u in 4 years of trading on Gatehub I never had an order to get filled on a different Gateway!

Holy wall of indecipherable text batman. Are you able to post the correspondence with Gatehub to clarify things better?

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2 minutes ago, Scooty said:

That's good.. not sure what's happening then :wacko2: must be me

You should contact them. They have a great customer service and maybe they have ideas as to why you're having this problem, and suggestions on how to solve it. Good luck!

 

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1 minute ago, cap said:

You should contact them. They have a great customer service and maybe they have ideas as to why you're having this problem, and suggestions on how to solve it. Good luck!

 

Cheers buddy, will do

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4 hours ago, Ripplebomb said:

DO NOT use Gatehub they stoled my money about 0.8 BTC and they don't even care!! Please move all your money to another wallet, Gatehub is worst wallet I've ever used.

Seems like you're the only unhappy user @gatehub You must have done something very stupid :) 

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