Problem with withdraw Btc from gatehub to Poloniex

[Bin]

Hi can anyone help me with this problem. I try to withdraw BTC from gatehub to Poloniex. The transaction was successfull arcording to gatehub. However when i check the transaction on blockchain.info nothing happens. It even did not show uncofirmation notification. I did send btc to poloniex from gatehub before and it worked. Can anyone explain whats going on. Is my BTC tx stuck or other problems.

i will donate some amount to person  help me retrieve my BTC

 

[gena667]

Hello,

Your coins have to be somewhere.. contact Gatehub support and Polo support. Tell them your hash. Polo has some Problems with their deposit/withdrawel - System atm. First thing you can do is go to Polo trollbox, click on the name of a moderator (blue color) and ask them for help. 2nd thing would be opening a support ticket https://poloniex.freshdesk.com but this can take some time, they are overloaded.

Cheerz

 

[cmbartley]

How long did you wait before checking to see if the transaction was on blockchain.info? Usually when sending from an exchange it takes a while for them to actually submit the transaction to the network.

[Bin]

it was 2 days. i guess my tx was not submitted to the bitcoin network since if it was on waitting list to confirm then i should get unconfirmation transaction. I still don't understand how ripple pathway work this case

[Bin]

Hello 

Thanks Gena667 and cmbartley for replying. Finally I receive my deposit. I guess from now on I'll quit BTC and move on with ripple. I've never got this kind of problem with ripple.

 

[Scrypto215]

I just had this happen to me today. Still no btc to polo. I sent 0.45 to polo btc address. It's not on the block explorer or anything. When I look, it seems as though my btc went into gatehubs ripple cold wallet. No idea how that happened as I made sure to select the right address. I hope this resolves soon as the price is climbing and I wish to buy more xrp. 

[namini]

If you entered your Poloniex btc address deposit correctly you'll receive your btc, but looks like it can take a while.

[cmbartley]

I believe Gatehub batch processes BTC so it can take some time. The blockchain is also very slow.