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Master key disable


Ghulam125
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This is now a common question, unfortunately you were likely hacked or scammed.

 

If you bought this wallet from someone online, where they sent you the keys or the wallet address after you purchased it from them, then they have probably deliberately locked you out of the wallet (it's a scam). This has commonly been done with the wallet beginning with "rDxoj2", although I'm sure there are many others.

If you created the wallet yourself, then consider if you have ever typed in your secret key (begins with s) or mnemonic phrase/24 words/12 words/backup phrase etc. into any online website. There are many scam sites which trick you into giving them the keys to your wallet by pretending to use them to "register" for an airdrop or something similar. If you have ever given away your secret, then the people you gave it to have locked you out of the wallet.

If you stored your secret key/phrase in a document on your computer or phone, it may have been hacked. There is computer malware that specifically searches for keys stored like this, and could have stolen them.

 

The only way that you can recover your wallet is if you are the one who disabled the master key and set a regular key, and if you recorded the secret key associated with the regular key. If you don't know what I'm talking about, then you probably didn't do this. If you did do this, then we can help you reverse it.

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