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Have not received XRP transferred from NEXO to Binance on Ripple Network


Livingstone

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Hi Mates, it’s been over 8 hours when I transferred XRP from NEXO to Binance using Ripple network but I am yet to receive the XRPs in my Binance. I have copied and pasted address and Tag correctly. Will be grateful for your assistance. 

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1 hour ago, Livingstone said:

Hi Mates, it’s been over 8 hours when I transferred XRP from NEXO to Binance using Ripple network but I am yet to receive the XRPs in my Binance. I have copied and pasted address and Tag correctly. Will be grateful for your assistance. 


The XRP ledger settles every 4 seconds or so.  It is more reliable than anything else I know of in the IT world.  A well formed transaction will not fail.

 

Either the transaction has invalid address or tag, or Nexo hasn’t sent it yet,  or Binance has a delay in showing it.

If you are sure the transaction had correct address and tag,  the most likely culprit is Nexo.  
 

You need to contact Nexo support and see what they say.  Ask for the XRPL transaction ID if they say it’s been sent,  then contact Binance support.  Good luck.

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To add to the troubleshooting process: If Nexo gives you a transaction ID, try to search for it on bithomp.com .

If the transaction is not found, then Nexo did not send it correctly.

If it is found, and Bithomp reports the correct destination address and tag, then it is a Binance problem.

If it is found, and Bithomp reports the incorrect destination address and tag, then it is a Nexo problem.

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23 hours ago, Livingstone said:

Hi Mates, it’s been over 8 hours when I transferred XRP from NEXO to Binance using Ripple network but I am yet to receive the XRPs in my Binance. I have copied and pasted address and Tag correctly. Will be grateful for your assistance. 

Nexo shows you the status of the transaction (pending/success/failure) which tells you if your XRP has left Nexo or not. Upon that at success it gives you a direct link to the transaction (via xrpscan.com) on the XRPLedger.

So that is as transparent as it can be.

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