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Is Bitstamp in financial difficulties?


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Juat received this from Bitstamp:

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Additionally, by amending our Fee Schedule, we are introducing the inactivity fee for inactive Bitstamp accounts. Bitstamp will have a right to charge you an inactivity fee (10 EUR per month) in case your account balance is less than 200 EUR and no transaction initiated by you or other activity generating rewards occurred in the last 12 months. In case of such inactivity on the account with zero balance, Bitstamp will reserve the right to terminate the account.

Seems to me this is the kind of thing that undercapitalized banks are inclined to do.

Customer service has been pretty poor for me, lately. They keep bugging me for KYC/AML info that I have given them already. 

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Posted (edited)

It's strange but I wouldn't think it generates any huge amount of rewards for Bitstamp. 

edit: ...since you have to be completely inactive for 12 months before they charge anything. I can only assume, since they've been in the space for very long, that they have tons of inactive accounts, like 90%+... 

Edited by Skippy
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Terminated my Bitstamp account recently, they asked for some funny KYC and promised cash reward... of course the reward was to cover overly high trading fees. Pulled the plug. 

Loyalty builds on services offered and trust. Bitstamp? Thing of the past.

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4 hours ago, panmores said:

Terminated my Bitstamp account recently, they asked for some funny KYC and promised cash reward... of course the reward was to cover overly high trading fees. Pulled the plug. 

Loyalty builds on services offered and trust. Bitstamp? Thing of the past.

Yeah I'm thinking of canning it, after many years. Kraken is way better in terms of customer service. Maybe BS are hidebound by EU regulations.

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