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Gatehub 2 Factor Google Authentication


funkydbone

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I too have a problem signing in with google 2 step authenticator - i ended up breaking my phone and got another one - installed google authenticator but now i have no way of obtaining barcode or key from Gatehub to sign in - 

i need help - i emailed Gatehub support over 4 or 5 days ago with no response 

my login /password is fine - when i tried manually adding it just doesn't work - 

Appreciate any help on how to go about it - 

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3 hours ago, funkydbone said:

I too have a problem signing in with google 2 step authenticator - i ended up breaking my phone and got another one - installed google authenticator but now i have no way of obtaining barcode or key from Gatehub to sign in - 

i need help - i emailed Gatehub support over 4 or 5 days ago with no response 

my login /password is fine - when i tried manually adding it just doesn't work - 

Appreciate any help on how to go about it - 

Hi @funkydbone, please PM me your email and we'll take a look right away.

Thank you.

 

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  • 4 weeks later...

Same issue here. Have been in contact with Gatehub Support for almost two weeks, and the issue is still not resolved. My patience is running out.

Can I access and use the wallet from e.g a desktop wallet, as long as I have the secret key and import it?

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  • 3 weeks later...

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