msh123786 Posted April 25, 2017 Share Posted April 25, 2017 I emailed support@gatehub.net but they are not replying. I invested small amounts buying ripple but I had to restore my phone and I lost 2fa. Can anyone help please ? Link to comment Share on other sites More sharing options...
xrpwizard Posted April 25, 2017 Share Posted April 25, 2017 Gatehub wait a couple of days before responding to lost 2FA requests. This helps to prevent misuse or abuse and they will then ask for additional documentation before disabling it for you. RDS 1 Link to comment Share on other sites More sharing options...
Eik Posted April 25, 2017 Share Posted April 25, 2017 Have patience indeed. Tip for the next time: always make a secure backup of 2FA keys. Link to comment Share on other sites More sharing options...
namini Posted April 26, 2017 Share Posted April 26, 2017 (edited) Pm your email to @enej here If your delay has been more than a few business days Edited April 26, 2017 by namini enej 1 Link to comment Share on other sites More sharing options...
msh123786 Posted April 27, 2017 Author Share Posted April 27, 2017 Have PM @enej Link to comment Share on other sites More sharing options...
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