Gatehub not responding. Lost 2fa.

[msh123786]

I emailed support@gatehub.net but they are not replying.

I invested small amounts buying ripple but I had to restore my phone and I lost 2fa.

Can anyone help please ?

[xrpwizard]

Gatehub wait a couple of days before responding to lost 2FA requests. This helps to prevent misuse or abuse and they will then ask for additional documentation before disabling it for you.

[Eik]

Have patience indeed.

Tip for the next time: always make a secure backup of 2FA keys.

[namini]

Pm your email to @enej here If your delay has been more than a few business days

Edited April 26, 2017 by namini

[msh123786]

Have PM @enej